[Resolved]  Recharge It Now — recharge unsuccessful/ money not yet credited in bank account

Address:

Krishna, Andhra Pradesh

Dear sir,

I've recharged Rs. 550/- my friend bsnl mobile([protected]) through "recharge it now" on 24th Aug'10. But neither the mobile had been recharged nor the debited money had been refunded in my ICICI a/c from where the money was debited through net banking.

Though i've waited for more than 10 days ( approx. 21 days as on date) as per their mail they have send on my e-mail [protected]@gmail.com & further also i've written one mail on 4th sept'10 but till date other than only assurance in my mail; nothing turn to be fruitful. There is also no phone nos. to communicate.

Hence i request you to take necessary action so that this type of false things unhappens.
Please communicate if you need any further information

Regards,
Indrajeet ghosh
(e-mail [protected]@gmail.com, mob-[protected])

The datails are also given below what i received from "recharge it now" in short........................


((....Due to some technical reasons we are unable to deliver recharge to you, the details of which are as follows:

user id: [protected]@gmail.com
order id: R[protected]
transaction id: 11100503
subscriber id: [protected]
amount: 550.00
date-time:[protected]:51:25 PM
status: failure

we regret the inconvenience caused to you.

We will now process a manual recharge for the same within one working day or a refund will be processed according to our refund policy, in case of refund this credit should reflect in your account within 10 working days....))