[Resolved] RechargeItNow.com — Fraud online recharge company | |||
I recharged my cell number using rechargeitnow.com company , they deducted money from my account but didn't recharged my Cell with the same. And now they do not have any contact of point and not replying to the queries. Indecent details : Cell Number for recharge : [protected] Date and time : 11-may-2011 : 03:00PM Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Hi rechargeitnow team,
first thing why you don't have any direct contact information on your site, and even your contact mail is not working and you also do not respond to the queries posted on your site. All the above information I already posted on your site.
for your information I will do it again and lets see in how much time you will respond.
your site track Id : [protected]
my gateway transaction id :[protected]
Amount : 444
Date 12-may-2011, around 3pm
Mobile number : [protected]
Operator : Airtel rajasthan
first thing why you don't have any direct contact information on your site, and even your contact mail is not working and you also do not respond to the queries posted on your site. All the above information I already posted on your site.
for your information I will do it again and lets see in how much time you will respond.
your site track Id : [protected]
my gateway transaction id :[protected]
Amount : 444
Date 12-may-2011, around 3pm
Mobile number : [protected]
Operator : Airtel rajasthan
any progress these gyuys are fraud?
I got my money back in my ICICI bank account...
But now I stopped using this site for recharge, until they setup proper customer relation channel etc.
But now I stopped using this site for recharge, until they setup proper customer relation channel etc.
Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.
Regarding your complaint, it is requested you to submit your ticket in ESCALATION under contact us page. Kindly revert all possible details of your transaction.
Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.
If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.
Regards
Team Rechargeitnow.com