[Resolved]  Reliance 3G — Extremely Slow internet

Address:Khordha, Odisha

Respected Sir/Madam,
I have been using a Reliance 3g sim to access internet for the past 7 months through a micromax data card/dongle (mmx 310g), during the first 3 months I enjoyed a superb service with a speed of 40 kbps...recently I made a 4gb 3g recharge ,but now it delivers a very bad speed of avg 6 kbps.. I tried using it in different computers, 3g phones, but It gives the same pathetic speed, I complained in the customer care but no help was received.. I am very upset with reliance 3g's service.. at first I used to recommend my friends to use it for its incredible speed, but now it's letting me down only.. I wish to Receive a positive response from RCOM n ask them to kindly fix it, my phone no. is [protected].. Thank you
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
My 3g sim is very slow speed
My3g sim net speed is very slow
My no is [protected] my 3g sim very very slow plz regard
Very bad service provider, Always try to cheat a coustmer, Now they are cheating with 3g plan in Rs123. Actually name is 3g but speed is less than 2g. I recharged 3g plan today on my no.[protected]. And its slow.
Hate this Network and there worthless plans.
Initially the 3g services provided by reliance GSM were good but they became worst over the period of time..i contacted the customer care number but nothing fruitful comes out.Now i stopped using the 3g services of the reliance...my contact number is [protected]...they promise to pay the lowest for the 3g service but in real they are charging that money for nothing...please avoid the 3g services of reliance ON gsm..Thanks
I am having a bb connecton.though I went for a Reliance 3g. for a stsndby connectivity. Inever got a 3g speed the connection manager shows 2g connection. I feel it is just foolish to contact to the customer care----reasons are 1.itis very difficult to reach to the customer executive.the ivr just keeps u moving round and round.2 there is no one availabe to solve the problem. it just a function of making fool and making money.

dipesh.
[protected]@rediffmail.com
[protected]
Very bad 3G service in Patna.Most of the time it gives 2G speed in 3G pack and very rarely it gives 3G speed.Pls fix it

Like the above mentioned cases I too have been facing problems of extremely slow Internet even after I had recharged for 3g data plans. So I would be very grateful if you would look into the matter as soon as possible. Or else I have to opt for other telecoms
My phone number is [protected]
Same problem with my 3G connection.

Good Bye, Reliance. I don't care about my lost money because I was only trying it out; but you unfortunately just lost ~150 long term customers to one of your rivals :-)
I am also facing same issue and launched a complaint yesterday itself and the complaint no. is[protected],

I am using 1499 unlimited plan and if my problem will not be solved I will have to switch to another service provider
Respected Sir/Madam,
I have been using a Reliance 3g sim to
Access Internet I am using this service for long but the 3G service has become very poor the 3G is working like 2G or even worse.. I wish to Receive a positive response from RCOM n ask them to
Kindly fix it, my phone no. is [protected].. Thank you
Respected Sir/Madam,

i have been using reliance 3g sim since 1 month as a friend of mine recommended it to me for its data services i recharged it with a special voucher rs 777 which provided with unlimited data access for 28 days, it was supposed to be a 3g services but the browsing and downloading speeds are horrible and streaming is worse the downloading speed is some were between 2 kb to 15 kb max, this is not the3g speed you said you were supposed to provide even though the network coverage is full.and for your information your customer service is the worst, i cant even reach them most of the time.plz help me, this was the last thing i could do to reach you.
thank you
mobile no:-[protected]
I am using 3G dongle (ID [protected]) since last 7 months in my residence New Ballygaunge, Kolkata. The speed is ver slow. I can't start even fb in my laptop. I complained so many time in customer care. But reliance team don't bther about any complain from customer. Most of the case they are giving the false information by the help of lucrative add. its so painful. No body should use the Reliance DATA card.
Dr P K Mukherjee
MY net work shows H+ but still it works on 10k/s can anyone help me
Very poor service from reliance 3g ...The pages that i want to open they just stuck ...reliance suck in patna...
reliance 3g net is very slow in mornig but after 7pm it become very slow. it cannot able to open facebook .
pls help me in this matter.
Very very low speed in 3g pack even 2g is faster reliance you cheat me first I recharge with 89 rupees one day it run better next day it shows you have no pack I have recharge for 28 days I complaint but no one reply then I recharge with 193 rupee pack the internet speed is too too worse

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