[Resolved] Reliance Communications — No Network in my area since last 7 days | |
Hi, This is Sujay Kr Sinha from Patna and I am using smart GSM prepaid service since last 1.5 yrs but nowdays I am facing very difficulty to make/receive calls because of bad network or no network .moreover I tried to call customer care but its more difficult to call them because they are always busy without any work...I don't know how so ever busy they are...anyway this time I am fed up with this casual approach towards providing better services to their cutomers by Reliance GSM services in Patna... Actually from last Wednesday the network coverage of Reliance Smart is totally failed in Kankarbagh, Doctors Colony but till date nobody has taken response to correct it on priority basis...even I registered my complain 3 days before and today's morning too but unfotunately results are awaited... I don't know, how can Reliance GSM comparing with others in terms of better network coverage?... Now I am planning to leave this connection immediately... Hope this time Reliance will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility . Thanks... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 44 Comments | |
Comments
As on date Reliance GSM Service is THE WORST service provider in Haldia area. I am having a Reliance GSM no. since last five years and my telephone number is an official number. Hence, if I want also I am unable to leave this service immediately.
Look at the irony of this service provider. The moment you enter CPT Township area (This area is one of the first area where GSM service was activated in Haldia historically when SMART was not with Reliance. SMART used to be the best service provider in Haldia two years back) your signal will become 1/3rd and the moment you enter your flat your mobile is as good as a stone.
Inspite of repeated comlaints to Customer Care you will find no improvements rather insulting language and audacious behaviours.
Even if you want to recharge your mobile the distributer requests you to take the top up card and recharge it somewhere els as his shop does not have any signal. The poor fellow even requests you to stop using the GSM service as he is sick and tierd of the complaints.
The Customer Care officer once was thretning him to increase his sales or he shall cancel the distributorship. When told about the problems he was least bothered to listen to them. It happened when few customers like us were standing there.
When we started to question his service he said that intermittently there may be disruptions. When informed that this is a perennial problem he was least bothered to explain.
It seems that the top officials of Reliance GSM service providers are also least bothered as no such telephone numbers are available anywhere in website and complaint submission is a farce in the customer care.
Unfortunately I have to live with the problem for some more time till i change my number. However, i request all if anyone can provide me with the telephone numbers of any higher officials of Reliance GSM I will be ever greatful as i know that culture of the company of Reliance is not the thing we are experiencing.
The site of Reliance is such that
Look at the irony of this service provider. The moment you enter CPT Township area (This area is one of the first area where GSM service was activated in Haldia historically when SMART was not with Reliance. SMART used to be the best service provider in Haldia two years back) your signal will become 1/3rd and the moment you enter your flat your mobile is as good as a stone.
Inspite of repeated comlaints to Customer Care you will find no improvements rather insulting language and audacious behaviours.
Even if you want to recharge your mobile the distributer requests you to take the top up card and recharge it somewhere els as his shop does not have any signal. The poor fellow even requests you to stop using the GSM service as he is sick and tierd of the complaints.
The Customer Care officer once was thretning him to increase his sales or he shall cancel the distributorship. When told about the problems he was least bothered to listen to them. It happened when few customers like us were standing there.
When we started to question his service he said that intermittently there may be disruptions. When informed that this is a perennial problem he was least bothered to explain.
It seems that the top officials of Reliance GSM service providers are also least bothered as no such telephone numbers are available anywhere in website and complaint submission is a farce in the customer care.
Unfortunately I have to live with the problem for some more time till i change my number. However, i request all if anyone can provide me with the telephone numbers of any higher officials of Reliance GSM I will be ever greatful as i know that culture of the company of Reliance is not the thing we are experiencing.
The site of Reliance is such that
Hi,
This is Prasun Dutta from Bakreswar in Birbhum of West Bengal and I am using smart GSM prepaid service since last 1 yrs but now days I am facing very difficulty to make/receive calls because of bad network or no network .moreover I tried to call customer care but its more difficult to call them because they are always busy without any work...I don't know how so ever busy they are...anyway this time I am fed up with this casual approach towards providing better services to their cutomers by Reliance GSM services in Birbhum.
Actually from last Wednesday the network coverage of Reliance Smart is totally failed in Bakreswar but till date nobody has taken response to correct it on priority basis...even I registered my complain 3 days before and today's morning too but unfotunately results are awaited...
I don't know, how can Reliance GSM comparing with others in terms of better network coverage?...
Now I am planning to leave this connection immediately...
Hope this time Reliance will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility .
Thanks...
This is Prasun Dutta from Bakreswar in Birbhum of West Bengal and I am using smart GSM prepaid service since last 1 yrs but now days I am facing very difficulty to make/receive calls because of bad network or no network .moreover I tried to call customer care but its more difficult to call them because they are always busy without any work...I don't know how so ever busy they are...anyway this time I am fed up with this casual approach towards providing better services to their cutomers by Reliance GSM services in Birbhum.
Actually from last Wednesday the network coverage of Reliance Smart is totally failed in Bakreswar but till date nobody has taken response to correct it on priority basis...even I registered my complain 3 days before and today's morning too but unfotunately results are awaited...
I don't know, how can Reliance GSM comparing with others in terms of better network coverage?...
Now I am planning to leave this connection immediately...
Hope this time Reliance will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility .
Thanks...
RELIANCE
I AM GAVIN MATHOS. I AM RELAINCE GSM MUMBAI CIRCLE PREPAID SUBSCRIBER. MY
. I AM FACING NETWORK PROBLEM IN MY HOME NETWORK. I AM NOT GETTING ANY SIGNAL BAR DUE TO WHICH I AM UNABLE TO MAKE AND RECEIVE CALLS. I AM FACING THE NETWORK PROBLEM IN MY HOME LOCATION i.e AT
TAMTALAO, VASAI ROAD (W), DIST THANE, MUMBAI, MAHARASHTRA, INDIA.
I AM FACING INDOOR & OUTDOOR NETWORK COVERAGE PROBLEM. I HAD GIVEN MANY TIMES COMPLAIN TO THE RELIACE COMMUNICATIONS CUSTOMER CARE BUT TILL TODAY MY NETWORK PROBLEM HAS NOT BEEN SOLVED. I AM FACING THE PROBLEM FROM TIME OF ACTIVATION OF MY RELIACE COMMUNICATIONS GSM CONNECTION. SO PLEASE SEE TO MY PROBLEM & SOLVE IT AS SOON AS POSSIBLE.
I HAVE LAUNCHED COMPLAIN TO CUSTOMER CARE ON 13 JANUARY 2009. BUT TILL TODAY MY COMPLAIN HAS NOT YET SOLVED.SO I WANT TO KNOW WHERE SHOULD I LAUNCH COMPLAIN OF RELIANCE GSM NETWORK.
FROM : GAVIN MATHOS
RELIANCE CIRCLE : MUMBAI
I AM GAVIN MATHOS. I AM RELAINCE GSM MUMBAI CIRCLE PREPAID SUBSCRIBER. MY
. I AM FACING NETWORK PROBLEM IN MY HOME NETWORK. I AM NOT GETTING ANY SIGNAL BAR DUE TO WHICH I AM UNABLE TO MAKE AND RECEIVE CALLS. I AM FACING THE NETWORK PROBLEM IN MY HOME LOCATION i.e AT
TAMTALAO, VASAI ROAD (W), DIST THANE, MUMBAI, MAHARASHTRA, INDIA.
I AM FACING INDOOR & OUTDOOR NETWORK COVERAGE PROBLEM. I HAD GIVEN MANY TIMES COMPLAIN TO THE RELIACE COMMUNICATIONS CUSTOMER CARE BUT TILL TODAY MY NETWORK PROBLEM HAS NOT BEEN SOLVED. I AM FACING THE PROBLEM FROM TIME OF ACTIVATION OF MY RELIACE COMMUNICATIONS GSM CONNECTION. SO PLEASE SEE TO MY PROBLEM & SOLVE IT AS SOON AS POSSIBLE.
I HAVE LAUNCHED COMPLAIN TO CUSTOMER CARE ON 13 JANUARY 2009. BUT TILL TODAY MY COMPLAIN HAS NOT YET SOLVED.SO I WANT TO KNOW WHERE SHOULD I LAUNCH COMPLAIN OF RELIANCE GSM NETWORK.
FROM : GAVIN MATHOS
RELIANCE CIRCLE : MUMBAI
i did'nt geeting reliance gsm signal in home in bagarupet, kurnool, totally no signals, but in outside it is better. and also can u tell how to connect gprs in mobile. pls replay quick...
any body solve this problem
any body solve this problem
Reliance GSM service: (PATNA)
(1) Call Drop is Very common.
(2) Very difficult to connect with any network even with within network
(3) GPRS not working properly, Server down 5-9 days out of 30
(4) 99 % customer care employee can't talk in english.
(5) & bla-bla-bla
Day-by-Day their service is going down...down...down...down...down...down...& down...just trust me management organiser of Reliance GSM service...plz improve the services...
(1) Call Drop is Very common.
(2) Very difficult to connect with any network even with within network
(3) GPRS not working properly, Server down 5-9 days out of 30
(4) 99 % customer care employee can't talk in english.
(5) & bla-bla-bla
Day-by-Day their service is going down...down...down...down...down...down...& down...just trust me management organiser of Reliance GSM service...plz improve the services...
Reliance GSM service: (PATNA)
(1) Call Drop is Very common.
(2) Very difficult to connect with any network even with within network
(3) GPRS not working properly, Server down 5-9 days out of 30
(4) 99 % customer care employee can't talk in english.
(5) & bla-bla-bla
Day-by-Day their service is going down...down...down...down...down...down...& down...just trust me management organiser of Reliance GSM service...plz improve the services...
(1) Call Drop is Very common.
(2) Very difficult to connect with any network even with within network
(3) GPRS not working properly, Server down 5-9 days out of 30
(4) 99 % customer care employee can't talk in english.
(5) & bla-bla-bla
Day-by-Day their service is going down...down...down...down...down...down...& down...just trust me management organiser of Reliance GSM service...plz improve the services...
Hai..
This is maqsud . i am using reliance moblie since a 10 months. the network is dropped suddenly when i recieve any call, and also i use only for reliance mobiles . wre i am not having network coverage at vishakapatanam, near grandbay, outside the network is good but inside the totally network is nill.so management organiser of Reliance GSM service...plz improve the services...ther wre it is very urgent . wre i can get signals of HUTCH, AIRTEL, BSNL, TATA, ...why not RELAINCE what can i can futher than this.
This is maqsud . i am using reliance moblie since a 10 months. the network is dropped suddenly when i recieve any call, and also i use only for reliance mobiles . wre i am not having network coverage at vishakapatanam, near grandbay, outside the network is good but inside the totally network is nill.so management organiser of Reliance GSM service...plz improve the services...ther wre it is very urgent . wre i can get signals of HUTCH, AIRTEL, BSNL, TATA, ...why not RELAINCE what can i can futher than this.
Hai..
This is maqsud . i am using reliance moblie since a 10 months. the network is dropped suddenly when i recieve any call, i am using RELIANCE as will as HUTCH .wre i am not having network coverage at vishakapatanam, near grandbay, outside the network is good but inside the totally network is nill.for RELIANCE .so management organiser of Reliance GSM service...plz improve the services...ther wre it is very urgent . wre i can get signals of HUTCH, AIRTEL, BSNL, TATA, ...why not RELAINCE what can i can futher than this..
I HOPE ACTION WILL BE TAKENAS SOON AS POSSIABLE, ,
This is maqsud . i am using reliance moblie since a 10 months. the network is dropped suddenly when i recieve any call, i am using RELIANCE as will as HUTCH .wre i am not having network coverage at vishakapatanam, near grandbay, outside the network is good but inside the totally network is nill.for RELIANCE .so management organiser of Reliance GSM service...plz improve the services...ther wre it is very urgent . wre i can get signals of HUTCH, AIRTEL, BSNL, TATA, ...why not RELAINCE what can i can futher than this..
I HOPE ACTION WILL BE TAKENAS SOON AS POSSIABLE, ,
the worst connection : RELIANCE
the reliance customer care is not having any work but still they are busy killing bees...
my new sim is not yet activated even after 10 days
now i will break the sim and will take my identity back
the reliance customer care is not having any work but still they are busy killing bees...
my new sim is not yet activated even after 10 days
now i will break the sim and will take my identity back
from last so many days i have problem of network in my sim card . my mobile numbers is [protected]
Reliance GSM service: (ANDHRA).
Call Drop is Very common.
Very difficult to connect with any network even with within network
99 % customer care employee can't talk in english.
we have to go and search for the signal, signal is not available at all places.
Call Drop is Very common.
Very difficult to connect with any network even with within network
99 % customer care employee can't talk in english.
we have to go and search for the signal, signal is not available at all places.
I used mobile internet free in this sim.but now i cant access to net
Reliance GSM — no network at insidehome my frnd me etc .
Sir,i m Deepak from Hodal (palwal). my no.is [protected] lat one mounth se mere phone penetwork problem hai mane c. care me compain karayi par koi no solution.wo kahte jalad hi thik ho jayega par abhi 11/2mounth ho gaya. so plz sol my pro.
thankyou
Deepak
on 14th july i have purchased one gsm sim card from reliance webworld bangalore but till date the same is not activated, i haave written lost of emails to customer care, but they are least bothered to register the complaint.
i have paid for security deposit and sim card charges, but till date the same is not being activated, i have complained to the customer care, they are shamelessly telling to cancel the connection.
i have cancelled the connection.
in fact i am using cdma and data card connection for the last 5 years, since i haave not faced any problem i have purchased, but no use.
we are not getting proper response from the web world or the customer care.
Please do not go for gsm of reliance.
gurumurthy
i have paid for security deposit and sim card charges, but till date the same is not being activated, i have complained to the customer care, they are shamelessly telling to cancel the connection.
i have cancelled the connection.
in fact i am using cdma and data card connection for the last 5 years, since i haave not faced any problem i have purchased, but no use.
we are not getting proper response from the web world or the customer care.
Please do not go for gsm of reliance.
gurumurthy
i am facing lot of problems just because reliance network iam gelling RS 50000 loss just because of network problem I WANT COMPENSASTION FROM RELIANCE I WANT 2 SEU THE RELIANCE COMMUNICATION PLEASE HELP ME IM IN LOT OF TROUBLE DONT FORGET TO REPLY ME MY WIFE BEATING ME REGULARLY JUST BECAUSE OF THIS PROBLEM I WANT HEAVY COMPENSATION FROM RELIANCE SPECIALY ANIL AMBANI
Reliance GSM — no network in my area
from the day i bought my sim i am not able to call anyone from my home beacuse there is no network in my area although the place where i live is a very small town still there is no network of reliance gsm. they have cheated me. Reliance gsm service in west bengal is excellent.But when i visit kolkata circle then my phone show me that "Sim card registration faild".Then my signal went out.I do not call anyone.Plz help me.My email id [protected]@Rediffmail.Com
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I am residing Kankarbag and the same problem I am facing from last week .Reliance is a cheater .They don't know how to treat the complaints.I am also fed up but we don't have any options .
Reliance GSM service is very bad service provider .