[Resolved]  Reliance Communications — low internet speed

Address:Namakkal, Tamil Nadu

i'am using reliance MG880+ model Brothband.the dealer said the minimum speed is 55kb/s and maximum speed is 155kb/s.i near in the tower area,but i always get only below 20kb/s.many of times i compliant in this problem customer care officer and dealer.but anybody didnot take action in my compliant.so,you reply what is yhe solution of in my problem.
thank you,
h.mohamed sadhick
email:sadhick.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

Myself Ravi Kumar nemiwal. My reliance number is [protected]. I have subscribed GRPS plan with 99 rupees. I have issue for this, when i use internet than either drop the data or disconnect internet. I'm using Samsung Galaxy Ace smartPhone. And i change the sim than internet working fastly. Kindly uderstand my request and resolve on top priority.


Thanks !!

Ravi Kumar Nemiwal
Jaipur (Raj.)
[protected]
my dongle no is : [protected]
i have been using recliance pro 3 dongle for 2 months now..
reliance promised upto 3.1 mbps bandwidth speed therefore i should be getting 398 kbps downloading speed at best. but since the beginning i have bee receaving 40-90 kbps downloading speed. sometimes i get speed of 4-9 kbps.
i have filed a complaint many times on *3555 but they alwasy say the problem will be solved in 2-3 days. the speed is so bad that i not even able to play online games on my mobile. my 2G docomo runs thoges better than reliance 3.1 mbps wifi.
if this problem is not solved i m going to stop paying bills.

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