[Resolved]  Reliance Communications — Blocking of Mobile Number portability

Address:Uttarakhand

Dear sirs
I am a subscriber with a mobile number: [protected] (Reliance)
I had applied for MNP on the 21 jan with a unique porting code number: RWAAL2JT and had applied for transfer to Airtel.
About 7 days later on the 29th Jan i got a message from 1901: Request Rejected by Donor due to: There are subsisting contractual obligations from the subscriber Agreement." and the request for transfer is rejected.

I am shocked as to how casually the total MNP is written off the the entire process of transfer is cancelled.
This is the truth of the MNP at the ground level and i would request you to kindly take some proper action so that this facility is not made a dirty joke.

Pls take appropriate action on the same.
best regards


Pavan Upadyay
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

My mobile no.[protected] i have give request for MNP from VODAFONE to RELIANCE (GSM) on 20.01.11 i got new sim from RELIANCE
.
on 25.01.11 i got message from RELIANCE my request is received. application is under processing.

01.02.11 I GOT MESSAGE FROM VODAFONE YOUR REQUEST CONFIRM FOR PORTING

after 14 days still now my mobile no IN VODAFONE THERE IS NO RESPONCE FROM RELIANCE
Dear Sir/Madam,

Greetings

I dont know why this taking so long time, please expedite this matter immediately, so I can use other services.

Waiting for your prompt reply on my MNP issue.

Warm Regards
Pavan Upadyay
[protected]
Dear RCom Team,

Greetings

I just spoken to Reliance Appellate Authority

(Mr Neeraj Gupta Reliance Communications Ltd, 1st Floor Magnum Plaza, Eldeco Greens, Gomti Nagar, Lucknow - 226010. Email : Rcomappellateauthority.[protected]@relianceada.com[protected]

about to give me my complain number and they gave me UCS1938276, still dont know what action has been taken for my MNP request which is already taken on 27th Jan, 31st Jan 2011.

Airtel Nodal officer, Applette Authority already confirmed that there is no problem in their end.

Request to let me know when my problem will get solve? orelse I will take legal action in short time.

waiting for your immediate action.

Warm Regards
Pawan Upadyay
[protected]
Dear RCom Team

Give me your contact Numbers with your extension numbers, I tried so many times on your following numbers to get final dates of solution on my MNP.
[protected]Asking extension number)
[protected]Giving error number is not exist)

Warm Regards
Pavan Upadyay
[protected]
Dear Sir,
I am a subscriber with mob no [protected]. MNP was applied & I got porting code number RW162233 on Feb 14.. On 16 Feb sms received was - request for porting your mobile number to airtel has been received and your application is in process.. On 17 Feb another sms was received stating - request rejected by donor due to :There are subsisting contractual obligations from the subscriber agreement.
I am totally unable to understand what type of contractual obligation a prepaid customer would be having. Kindly look into the matter so that fast and appropriate action can be taken.
regards

Dr. Deepa Dhawan
Agra
[protected]

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