[Resolved] Reliance Digital, Inorbit Mall, Hyderabad — Worst product delivered by Reliance Digital- Need money back or replacement | |||
Hello Authorities, This mail is in regards to the Whirlpool Whitegic 700h washing machine purchased at Reliance outlet located at Inorbit Mall, Madhapur, Hyderabad in the month of November. Since day one we have been experiencing problems with the machine and till date the problem is not rectified. We have multiple issues with the machine, the quality of the product is the worst which we have got. And also the store managers and supervisors have been giving irrelevant and stupid answers to rectify the problems. They send the technicicans each time we face a problem and assure us that the problem would not be repeated but after a week or so we again experience the same problem. So far we have contacted the following managers/ technicians from the outlet. Managers: Ganesh :[protected]: Has been contacted multiple times from the month of Jan regarding the same issue for past two to three months and he assured that he would get the machine replaced if we get the same problem. When we tried to contact him again in April for the same problem, there is absolute no response from his end and also he is reluctant to share his mobile number with us. Hari : [protected] - Just listened to the problem and sent Shiva to resolve but nothing happened after and even the machine is not working till date. Responded after 'n' number of calls. Srikanth - [protected] - No prompt response either from him. Its very frustating and irritating to repeat the whole story to each and every person each time we get the problem and they act as if they give the quality service. Techncians: Rasool - Came twice for the same issue - replaced the LCD once but still the problem was repeated after 15 days. Shiva - Came 4 times for the same issue. We hope to get a response from responsible authorities after reading this email. We can be contacted at [protected]. Thanks & Regards, Sridhar Motha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Calls wont work mate
Ja kar waat lagao unki
worst service by reliance digital especially at in-orbit mall i got refrigerator delevered after 3 days and for instalation no body care after many times called today wl come but nobody came waiting for them finally after scolded they sent after 4 days water filter boy he is not technician just simply he opens the pack put connection and gone asked for demonstration simply he said '" reliancelo konte anthe sir wait cheste next year kooda raru"
hariprasad
[protected]
hariprasad
[protected]
Hey even i got same experience... But not in WM i bought a frost free LG refrigarator on JAn 2011... For demo they send a stupid engineer after 7 days ( repeated complain) where i had unpacked it on my own, and more over he did not know anything about the refrigerator. Then i checked from directly LG authorized service person gave a demo .. Where i found what this reliance people understanding is comletely opposite to LG person... Now i am in a vague to whom i will rely . Logically i should rely LG person right... More over this [censored] resq plan is stupid plan... While checked with LG people they said they have not given any authorized rights to any one ... And they are also not sure how come reliance people will get authorized service part (original) as they are not selling it in retail.
be careful while purchasing from reliance and more to the resq plan...
be careful while purchasing from reliance and more to the resq plan...
i was going to purchase refrigerator... thx for this cmplain... m nt going reliance digital... :|
first time i went to Reliance we were not to buy any thing there we get a good deal of akai led tv which we buy for our play station for 17300 on 3/09/13 since then our problem started first we waited and after regular follow up guy came to install it and then we notice our remote is not working then there technician said it will replaced and they will come home and do it from then till date we are following it every-time they say it will be done today still waiting for today let see when it will be done tried there service number also they are too rude to talk this is the worst service ever notice by any showroom till date. croma is far batter
Rohit14, akai is a worst TV. Please return it ASAP. What if you get issue after the warranty period? I faced the issues after the warranty period and I had to sell the TV as scrap.
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Even I got the same experience. I got an Hitachi A/C from HyperCity located in 1st Floor at InOrbit mall, hyderabad. I placed the order and paid the money on 14th of April, 2011, but nicely it was delivered on Friday itself. But no one till now from the company came for the installation of the AC. I called many times to the manager of HyperCity also. But they promise to make it but no result. :(
Santosh,
[protected]