[Resolved]  Reliance Fresh — Not accepting sodexho - worst customer service

Hello,

I visited Virugambakkam, chennai, reliance fresh today (June 20, 09) to do some purchase of imprest items. I was shocked that they are not accepting sodexho for buying Saffola oil. They say only for food items sodexho is accepted. Is Saffola oil not a food item...and inspite of billing it at MRP.

I asked for the store manager and it was 10, o clock and store manager was not there at the stores, and all illetrate reliance fresh staffs doesnt know how to behave with a customer. They were very rude. I dont accept this crap from a company like reliance. These guys in store they doesnt have the number of store manager too.

Never in my life time i will go to reliance for their worst customer service.

I suggest PLEASE DO NOT GO TO RELIANCE VIRUGAMBAKKAM...NO CUSTOMER SERVICE NOTHING...NO PLEASANT SHOPPING EXPERIENCE.

Balakumar R
[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Fresh — Worst Customer experience

Hi,

I & my family were regular customer of Reliance Fresh for our daily usage products. I am saying "WERE" because after today we will not buy any products in Reliance.

On 22 May 2011 I bought Ear Bud box from Reliance Fresh, then when I went out and checked outside in a Medical store I got the same ear bud box for much cheaper, so I bought it from Medical store and went immediately hardly 5 minutes later then the Manger said it is closing time and asked me to come next day. When I went next day he started saying that it was late and I asked you to come next day to give clarification. What kind of A***** manager he is, he asked Customer to come back tomorrow to give clarification that we are not taking the item return.

This is worst customer experience I ever had, there are small retail shops near my home who take the products return when we ask and being such a huge company which is wide spread across all over India. It is real shame to Reliance company.

I'm planning to buy all my family products from either Total or Big Bazaar moving forward.
Bad Bad Bad Bad Bad Bad Bad Bad Bad
Your Reliance Fresh Store Service Is Bad In Bajaj Nagar Waluj MIDC Aurangabad 431136.

Store Manager Kumar Kirti, Digambar Sable Is Bad Respect The Costamar
I went to Reliance Fresh, Chandanagar, Hyderabad. I bought a couple of sweet corn. They are not accepting sodexos for that. They said they will only accept for food items like chacolate and all. Isn't sweet corn a food item?

What kind of logic is this. The prices are also high compared to other super markets. I would never go to Reliance Fresh again.

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