[Resolved] Reliance India — SUBSCRIPTION TO HELLO TUNES, ETC WITHOUT THE CUSTOMER'S KNOWLEDGE | |||
The balance on my reliance number - [protected] gets deducted very often without me subscribing to anything. Finally fed up, I called up the customer care service and I was told that whatever I had subscribed (I had no idea) will be unsubscribed if I so desire. Naturally I asked to unsubscribe. Then the next day, I got a message saying that Rs. 15 will be deducted for a hello tune I subscribed. Shocked, I used a different phone and called my no. and listened to the crappiest hello tune ever... I guess this is how the company RELIANCE makes money at our expense! All I wanted was to be able to make and receive calls and send n receive smses. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare