Reliance Net - Legal Notice Threats
Since Monday August 6th, I have been receiving calls from persons claiming themselves as Delhi high court lawyers stating they are appointed by Reliance company to look into their legal cases. They are threatning me saying I haven’t cleared the dues of Reliance Net Connection which I did. I have disconnected internet in the year 2008 itself and had to fight with Reliance webworld people located at Secunderabad to collect their equipment, which they never did, so visited the reliance store on Jan 9th 2009 paid my bill gave back the equipment and got receipt too.
First time on 6th August 1 person called and said I have legal notice pending on my name and I need to be in Delhi on 8th August to pay a fine of 25000 for not clearing the reliance net bill and when I asked for the details, he asked me to call other lawyer by name "Vikram Rathore" which I did.
Next when i called Vikram Rathore he said I have used internet and not paid bill, I asked him for the details he said I am yet to pay for Jan , Feb , March '09 months bill. I told him i have made the full and final payment on Jan 9th 2009 itself and I returned the equipment on that day itself and how can you charge me for 3 months when didnt have equipment itself to use it. Vikram said "I will give you simple solution sir please visit reliance web world and when you go there give me a call and I will give you a ID and then you make a payment of 1600 rupees and once you pay 1600 I will close this notice on your name saying it was generated in error and you will receive you money back in 3-4 days in the form of DD from Reliance". When I argued why should I make in the first case when i didnt use. He started threntening me saying then be ready to pay 25000 by August 8th and receive legal notice by today evening in speed post.
I again received call from other person saying whether I have made the payment and when i again argued with them he was again threatening me with legal notice saying be ready to come to Delhi by tomorrow to pay the fine and cut the call on my face.
Issue- They state bill payment is due for January , February & March ’09 whereas I disconnected the internet in December 2008 and made final payment on Jan 9th 2009 itself. I made payment using my debit card which clearly states payment being made at Reliance outlet.
I would like to file a consumer compliant for harrassing and threatening me with legal. Does Reliance think that consumers cant file consumer case.
Anyone with any help would be appreciated.