[Resolved]  Reliance Life Insurance, Gandhinagar, Gujarat — Return of Policy

Another cheat case against Reliance Life Insurance.

They called up from their office saying some scheme for the day. My parents went there and they explained some life insurance policy. Our requirement was for the policy which can help my parents in medical requirement. They deceived my parents such a way that they became ready to take life insurance policy instead of medical policy. When the policy came it was something different which was promised and shown at the time of meeting. We returned the policy the next day we received to the branch from where we bought it. Its been more than 3 months and there is no revert from there.

We contacted the branch manager of Gandhinagar Mr. Dipesh Sawla he said that the policy we submitted to return was lost and they have now requested for duplicate copy and its in process. He has been saying that since last month and he committed me to give my money back on 5th of July 2012. Now he is not reachable and is not picking up our call.

One of my friend in Reliance Life insurance in Ahmedabad, just informed me that such kind of telly calling is done by them to reach to their target and they don't cancel any such policies till client give up and continue with it. We have been following up with them since last 3 months but no positive revert from Reliance. I too tried contacting reliance customer care through online, but they says that we cannot do anything till your policy is not reached to us in Mumbai. So its all moving round and round. NOBODY is willing to help us.

My policy number is 19845837 with the name of my mother Mrs Padmaben P Kapasi.

Pls mail me on [protected]@rediffmail.com to help if anybody can in this regard.

Thanks in Advance.