[Resolved]  Reliance Web World — International Roaming

Address:Pune, Maharashtra

On 26 Dec 2012 I was in India and wanted to port my Airtel number to Reliance. I went to Reliance outlet in Scared Heart Town in Pune where Mr Sunil Mirchandani runs this place. I made a request for a prepaid number. He put me on a postpaid number which I came to know only after my number was activated. Then I asked for international roaming I was asked to pay a deposit of Rs 7000. I did that and was told my international roaming is active. When I reached Canada, Toronto where I live. I came to know I need a international roaming sim card. Anyway my brother went to Sunil Mirchandani store in Wanwari, Pune and mailed me the sim. Now it still does not not work as I have now been told that my doc's have not reached the main office. So why would my national roaming be activated if doc's were not in there office. Why would they take my deposit if my doc's were not in office.
I think a known devil is still better than then a unknown devil. I am stranded here with my Indian number now not working even though I did what ever I was asked to from the Reliance Web World. In short Reliance is not Reliable. They all are the same no matter where you go. All companies just need your money.

My number: [protected]

Gurmeet Chandhok
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare
Namaste Mr. Chandhok,

We would like to inform you that your concern listed 03 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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