[Resolved]  Reliance Smart GSM — GPRS Speed Problem (Speed Barred by Company)

Address:Dhanbad, Jharkhand

Reliance is really cheat me...
I have made a recharge for Rs. 99 GPRS pack and agter recharge they just barred my gprs speed to maximum 64kbps (that means just download speed of less than 8 Kbps)... That is their bad consumer support as they said they provide 156 kbps in 2g but they really cheat me and my barred speed to 64 kbps only... Even after recharge it is very hard for me to open "wap.google.co.in". So People don't recharge reliance gprs because in your whole lifetime you can't make surfing and download of 6 GB by Reliance 99 GPRS pack.
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Smart GSM — Reliance is a cheater

I had recharged my mobile with lifetime recharge voucher of 750/- plus with a special voucher of 880/-. Due to which i was able to make a call at __
Rs 0.19 to local smart connection
Rs 0.59 to other mobile connection
Rs 0.99 STD Call and also i had to recharge my mobile in every 6 months.
But now now there is huge change in tarrif as well as plan. Now the call rate is changed. Rs 1.99 to all mobile connections, Rs. 2.99 STD call. Furthermore recharge period is als0 reduce to 3 months. Now the top up voucher available in the market is of high value giving less talk time.

We felt cheated. Reliance is a biggest cheater..........
I had lost my smart sim card. I loged a dairy to my nearest police station my GD no is (GDE No 668) dt 19-11-08.Then I went for a new sim in the realince office on thursday[protected]. The reception guy told me that "the charde of the sim is Rs- 100 /- and my sim will be started from tuesday[protected].and if i want to start my sim within a hour I have to pay Rs- 50 /- more". Any way i refused to pay the extra Rs- 50 /-, and my sim is not working till now, my sim No was -- [protected].Can you suggest me what shud I do.

Reliance Smart GSM — Unavailability of GPRS network

Sir,
This is in connection with the above mentioned subject it is to state that i have a connection of Relaince smart GSM vide mob.no. [protected], for about one year with GPRS activated for PC use. But suddenly I found that my GPRS system has been de-activated with out any notice and reason, though every month I used to recharge thier vouchers of Rs.303 in right time. On 1st May I rechagred my account and it is for 30 days validity. But since 18th May, my connection was deactivated and with severals atempts to call the customer care services I failed to communicate with the customer care services. At last with deliberate attempts with the dealer I was finally called by the system executives and the system finally restored on 29.05.09. As the amount of the recharge is a prepaid one and on payment of such I was unable to use the system by the fault of the company, I am claiming a copensation from the said company of Rs.10, 000/-, as in those days I had to loose the same amount through Share Marketing as I was unable to access in the net.
So, please it is my heatiest request to you to make me in arrangement of the said amount earliest days please.

reliance/std recharge — Less talk Value Provided

Dear Sir,

I have got a Sms.from Reliance Side By.[protected].Msg was Reliance Gsm STD Dhamaka Get-600 Minutes of STD Calls to any network at just Rupees 285.Std Minutes valid for 30days.

But When I recharged this pack I have got only 400 STD Minutes.By this i have suffered by phusically & maintely.So i want to register my complain Ag. reliance. for neglect their statement & not be followed their words .
Looking for your possitive response.

Thanking You.

ABHISHEK MEHROTRA

reliance/smart gsm — gprs not working

i mayur motwani ( [protected]) complaint regarding non-activation of gprs services last month.
no one member of your team is able to rectify my problem.
the last option will be that i should change my company.
my case no. is[protected]

Reliance GSM — network fault

namashkaar sir, mera naam piyush agrawal main pichle 7 sal se reliance ka upbhogtha hun. magar pichhle 2 mahino se dhamtari me network problum bahut jada hai, coustmer care me complaint karne ke baad b kuch nai kiya ja raha hai, kripya hamari is pareshaani pe dhyaandeve. dhanywaad...
MY MOBILE NO - [protected]
PLEASE PROVIDE AT-LEAST EDGE SPEED
BEFORE RECHARGE I GET MORE SPEED
BUT AFTER RECHARGE IT JUST STOP AT 64 KBPS MAXIMUM
I EVEN CHECKED IT THROUGH MDMA SOFTWARE, IT SUPPORT NOKIA MOBILE
AND ON CONNECT PHONE TO PC I GET CONFIRMED THAT SPEED IS BLOCKED ON MY NUMBER ON RECHARGE.
SO MY RS 99 RECHARGE FOR 6 GB DATA IS JUST A WASTE NOW. EVEN TILL NOW I CAN'T BE ABLE TO USE 100 MB OF DATA.
YES ! I had just ported from bsnl prepaid to reliance gsm prepaid kolkata yesterday but i am getting only 65 kbps of gprs speed all over kolkata. I just took a trial of how the speed is on reliance gprs but it's disaster as compared to bsnl where i used to get 150-170 kbps and a downloading speed of 25-30 KB/sec.I just made a complaint to reliance customer care they said there is some work going on to improve the speed and it will be solved with next 20 days.Let see if it goes like this then i will move to bsnl back regretting why i port in to reliance.

AMIT SHAH
[protected]
KOLKATA
RELIANCE GSM

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