Right Florist — Delivery of Flowers not made

Address:

Bangalore, Karnataka

I had ordered flowers on 14th Feb'13 from Right florists http://www.rightflorist.in/ for 745 and then an additional payment was asked to made for 350 INR as the prices of roses ahve risen. So i ahd made the payment but the flower delivery was not made in Richmnd circle , we waited till 9pm, i called their customer care number but they told me that the delivery would be made before 6 pm as stated in their website but later their customer care number IVR was saying that the offices have been closed, I have written so many mails to them but havent heard from them nor they have called me back. I need to get my refund from them. My order number is HRFI [protected]. This is really frustrating that i was calling them and no response from them at all. they have spoiled the occasaiona s well.

Please make sure that I get my refund as soon as possible.
Thanks

Neha