[Resolved]  Samsung Digital Camera — COMPANY NOT REPAIR MY CAMERA

Samsung Digital Camera — GIVING FRAUD OFFERS BY DEALERS

I have purchased one Samsung Digital Camera Model ESIS from KHOSLA ELECTRONICS PVT. LTD., PUSHAPA ARCADE, 116 SODEPUR ROAD, 1st Floor, KOL - 129 on 09th Jul 2009 Vide their Bill No. MT / 1204. They have given the purchase offer on the basis of the advertisement on news paper, "The Telegraph" dated 19th June 2009.But when practically I have reached the store, they told me the Assured gift items are not readily available with them and I may be given those with a period of one week.They have endorsed the same in my Purchase bill also. But unfortunately Khosla Electronics and Sumsung Jointly bluffing the consumer with such offer as they are not bothered to hand over any of the assured gifts to me till date. In fact they are challenging general customer like us with threatening words and for bitter consequence, if we take up the case with consumer forum.

I PURCHAGED A SAMSUNG DIGITAL CAMERA FROM HOME SHOP 18 AT DEC 2008 BUT IT IS NOT FUNCTIONING PROPER. I CONTACT SAMSUNG SERVICE CENTER AGRA
BUT THEY REFUGE MY COMPLAINT DUE TO THERE IS NO SER. NO. IN MY CAMERA AND CASH MEMO PLEASE DO SOME THING AT YOUR END I ALlREADY CONTACT YOUR TOLL FREE NO.THEY ISSUED ME COMPLAIN NO.[protected]

Samsung — DIGITAL CAMERA MODEL NO. PL50

I BOUGHT THE NEWLY LAUNCHED SAMSUNG PL50 DIGITAL CAMERA ON MAY 2009.I rarely used it and handeled with much care.On the month of october 2009 which is only 6 months from the buying date suddenly the shuuter button sprung out of the camera i then and there visited service centre but they told this is a clear case of tamepring and they would charge me 1500 Rs. (more or less rS. 300).The service centre people behaved in a very rude way and told as this is a uniquie case they will charge me.i TOLD THEM TO LOOK INTO THE MAATER AS THIS DIG CAM IS VERY NEWLY LAUNCHED MAY BE THIS PROBLEM IS THE FIRST CASE BUT NOW ONE MONTH IS OVER THERE IS NO NEWS OF MY CAMERA AND WHENEVER I AM CALLING THEM UP THEY ARE SAYING IT WILL TAKE SOME MORE DAYS AS THE PART IS NOT AVAILABLE.tHE CONSIGNMENT OF PARTS IS NOT HAVING THE SHUTTER.IS THIS CUSTOMER SERVICE?I THIS SAMSUNG?IS THIS THE FATE OF SUCH EXPENSIVE CAMERA OF SAMSUNG WITHIN A FEW DAYS OF BUYING?HELP ME OUT ?I AM UTTERLY FRUSTRATED

8MANTHS AGO I GIVE A DIGITAL CAMERA FOR REPAIRING IN JODHPUR SAMSUNG CUSTMER SERVICES CENTER, THEY DID NOT REPAIR MY DIGITAL CAMERA, THEY DID NOT RETURN CAMERAAND NOT REPAIR IT, HE SAID ITS PARTS IS NOT AVAILABLE, SO THEY TOLD ME THAT THEY SEND A MAIL TO KOREA SAMSUNG HEAD OFFICE, BUT NO ANSWER FROM THEM, IT IS IN GURRENTY, COMPLAIN DATE IS[protected]

samsung company digital camera is not good becouse company misstek but company not ready to reppair & not refund company when give my camera one year finised in jodhpur servise centure.until not give my cameramy camera s wurrenty & gurrenty finised in sep 2011.

samsung company is big so not lisen to coustmer so complant where tell me

how many time i complant in samsung care but replay also email samsung comany but not any replay
for digital camera when give my camera ? samsung cpmpany

01 month ago i give my camera PL120 for repair in okhala
service centre (delhi) complain work order no. is M11G2013.
this camera i bought on dated 15th may from faridabad
and allready in the warranty period.
but this camera after 01 months
not repair by the service centre they reply only that the part not available.

sl. no. of camera is 8703c90b301409j

sir, i am the permanent customer of samsung products
but if this kind of service provided by your service centre then how we adjust with
samsung.
I request to you please takes the action regards this problem


Regards
Rakesh Kumar
[protected]
[protected]@gmail.com

Samsung Digital Camera — no repair no refund no return

no repair my digital pl50 camera until 1year finised in servise centure in jodhpur no any replay no repair no refund how many time i am complaint but no any aswer samsung company
how many time i wait for c
ompany replay

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

i visited many time to repair my digital camera at Samsung customer care jodhpur,
there i a zoom problem. but the service center authority told that parts not available ...
how i believe that a big company like samsung are bearing like parts problems??/
very bad service by service center