Samsung / Double Door Refrigerator — cooling problem / not working | |||
I have brought Samsung refrigerator in march. my refrigerator stop cooling on 8-sep-2012. I have make complain on 9-sep-2012 my complain Id is [protected]. They told me our engineer will visit u within 24 hours, but still I have not get any response for the same. I suggest to all please dont go with any Samsung product. LG is best for services. Was this information helpful? | |||
 5 Comments | |||
Comments
Double door Refrigerator — cooling fault
HI Team,I have double door refrigerator of Godrej,which has not doing cooling .Logged call on custmer care 19 th may 2011(compaliat no 925196 CSN is 859 ),but i have not recived any revert from custmer care.
i am surprised like Godrej company have so lazy cutomer care deptt.
it will damege the reputation of company.
I am calling to custmer care regularly but nobody take pain.
its last time request to you,plz look into matter other wise i have no option to go consumer court.
regards
ram kumar
[protected]
Samsung-Two door — Refrigerator not cooling
For the past one month, i am having issues with my refrigerator .However, i am fed with the incompetent Samsung customer care..They are doing short term patch work and we have to again reopen the same issues with the customer care. They are not able to identify the cause of the fridge shutting down. it is still in warranty. Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, the given complaint no does not belong to you as its captured the details of Mumbai area where in you have mentioned in your complaint that youare located in Ahemdabad. So request you to kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, the given complaint no does not belong to you as its captured the details of Mumbai area where in you have mentioned in your complaint that youare located in Ahemdabad. So request you to kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
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+91 89 3993 9899 [Customer Care]
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Refridgerator Double door Proffrsional — no cooling
Respected siron 8th june 09 Ipurchase a double door professional model refridgerator from Dwarka Delhi.But in this time period ireceived more complain from your product .this time no cooling in fridge . on 21st july after complain your engg. came but problem is as it is .I want to replace my freedge. Please Help. flat no . 283 Pocket A Sector 17 Dwarka 75 .phone [protected] / [protected]