[Resolved] Samsung E250 — Samsung E250 display problem | |
I purchased Samsung E250 from Big C madhapur Hyderabad in Aug 2008, its still under warranty. After purchasing, in 10 days itself the display showed a thin white line. and then the display starte fading. I took it to Big C and they said it is waterlogged (I never used it in rains.. it was just 10days).. Later they said its Some strip problem in display and asked me to Go to Authorised service center. The center said its a crack in display and would cost 1400Rs. It looks rediculous, phone is prised at 4500 and display at 1400. I just felt upset with the Quality of the product (This was my 3rd cell phone, not the first.. so it was not rough handling at all).. Hated it big time and decided not to go with Any of products from the company. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
I have E 250 mobile and now phone display shows in white screen, but i am geeting incoming calls .. Now i am looking to purchase a nes phone.. Before that i wants to know. is it possibe to take phone numbers from this phone .. if yes .. how .. where .. Iam in chennai now..
Regards
Aswani Kumar.
Regards
Aswani Kumar.
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Samsung Cell Phone E250 — Improper Technical Support
I purchased a cell Phone Samsung E250 on 15th October 2007. The cell phone started showing problems from the month of July 2008. Some of the keys stopped responding at times.But the issue was so intermittent that I initially tried to ignore it. When I took the set to a nearby Samsung repair Centre I was told that the chip inside that is responsible for those keys to respond has gone bad and needs replacement. And I was made to pay for the services even though my cell phone was under warranty. I could not take up the issue to anyone as I didn't have the knowledge whom to take up the issue with.I got the part replaced and unfortunately the issue re-occurred just after 3 weeks. I once again took it back to the same service centre and when they opened the set, I was shocked to find out the same chip inside. They just cleaned the chip with spirit and the cell was working again. This time they did not make me pay.But I wonder:-1.why I was made to pay for getting Technical support even when my Cell phone was under service contract.
2.why even after paying for a replacement of a part, I did not get a new part.
3. I was not made to pay the service charges as the Cell phone was under service contract. Will I be fortunate to the same extent after the warranty on my cell phone expires on 15th oct 2008.Because the issue has re-occurred for the third time and perhaps I have to pay them another visit tomorrow.