[Resolved]  Samsung Android Galaxy I7500 — SPEAKER AND MIC IS NOT WORKING

Address:

Gujarat

DEAR SIR/MADAM,
My name is Mr. Dhruv Panchal, Residing at 6/69-71, Surya Nagar Society, Out side Sahara Gate ,Umarwada, Opp., SMIMER MEDICAL COLLEAGE, Surat - 395 010, Gujarat, have bought 1 mobile 'SAMSUNG ANDROID GALAXY i7500' from M/s VARIETY STORES, S.NO. 21, AJANTA SHOPPING CENTRE, SALABATPURA, SURAT {tel. No.[protected];[protected];[protected]}, vide their Invoice no. 2868/R dt. 27.03.10 – INR. 15,500/-{Ref. IMEI - [protected]}.

Just 2 week ago, on dt. 18.05.2010, I have found that, there was problem in Speaker and in mike, as i am not able to hear the voice from speaker from mp3 song and video song’s sound, also not able to listen, or speak in mike, if some body call me, then I as well as opposite person are not able to hear each other’s voice, but if somebody call me then I was hearing the ring tone also.

At same date 18.05.2010, I have submitted my instrument to M/s Shreeji communication {A authorized service station of SAMSUNG at Nr. Shastri Nagar, Nr. Rajkumar Theatre, Udhna main road, Surat, Tel. 0261-[protected]} with 2 xerox copies of my mobile bills, and informed & explained them about problem in instrument, at that time that people told me that, may be there is some problem in circuit of my instrument, so we have to change the circuit of it, and will have to bring it from Ahmedabad, but from last 2-3 days they told me that, they have change the circuit, but my phone’s speaker and mike is not working still, but your instrument's problem is related to water problem, may me your instrument fallen down in water or something, now they told that you instrument is under observation and we will reply within 1-2 day, but every time I call them from my side, but they never call me from their side, but it is not true, my instrument is never fall in water.

Either I want my instrument in good condition with well-repaired, or i want replace new instrument with this older instrument, as this is very costly phone for me. It’s value is INR 15500/-, it is too much precious for me, and within 2 months it is not workable.

So I personally request you to look in the matter and try to help me.

Looking forward your kind patronage and co-operation in this matter.

Your faitfully.
Dhruv Panchal--Surat
6/69, Surya Nagar Society, Out side Sahara Gate, Umarwada,
Surat – 395 010, GUJARAT
CONTACT NO.:Cell no: +[protected] & Resi. no.[protected]