[Resolved] Samsung India Ltd — customer care center bad experience
when we contacting at toll free no, of companines very bad experience with those who are speaking in hindi. care peoples are very uncomfort with our national langauage and telling if you complaint in hindi phoned at new delhi on chargeble phone. toll free number is only for english speaking person. it means income from india and insultin national langauage.
after long practice we complained and so many time phoned on call center. they your area is very long from our service centre we passed your complaints not possible to atent very shortly.
it means if want to pruchase samsung product we want to stay at nearest placeof serice centre and knowing english langauage/
very shame the international brand cheating with indian citizens with wetenr business stlye.
Complaint marked as Resolved Nov 29, 2016
Samsung India Customer Care's response, May 01, 2012
Greetings of the day !
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. Please share your contact details and complaint no. (if any). Our service specialist would get in touch with you shortly.
Thanking and assuring you for best services always.
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+91 89 3993 9899 [Customer Care]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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