[Resolved]  Samsung Lcd Tv B530 40 Inches — NOT INSTALLED SO FAR

I have booked a Samsung LCD TV 40 inches at Jeyam & Co., Perambur, Chennai on 1.1.2010. But the same was delivered only on 23.1.2010 after 23 days. They have also assured that SUN DTH service will also be given at the time of delivery. But they have not even installed the same till date.

While I enquired for the long and inordinate delay, I was informed that the LCD TV, wall mount hanging clips and SUN DTH are not available now. I am also informed that the same will be available in another ten days time.

I have bought the Samsung product with good hope and trust. But your Service people and dealer, (Jeyam & Co, Perambur) have not provided the intended service till date. And they are simply evading by saying that this is not their fault, but it is due to the Company's (SAMSUNG) fault.

Hence, atleast now, will I expect an immediate and concrete action your end ? and advise the dealer and your service people to provide the Samsung LCD TV with Wall mounting clips and SUN DTH immediately without any further delay.

I am eagerly waiting to watch your SAMSUNG's TV performance from last month onwards.

Look forward to your immediate response and good service in this regard.

PANDIAN C.
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