[Resolved]  Samsung Mobile — Repair of Mobile is pending for last 76 days

From: avinash [mailto:a.[protected]@rohinielectricals.com]
Sent: Friday, September 11, 2009 3:50 PM
To: 'Micro Services'
Cc: 'prashant.[protected]@partner.samsung.com'; 'prashant.[protected]@rediffmail.com'
Subject: RE: Current status of my Work Order No. WA[protected]



76 DAYS HAS GONE I HAVE GIVEN MY MOBILE FOR REPAIR

PL. TAKE ACTION

Reminder 6

From: Micro Services [mailto:micro.[protected]@gmail.com]
Sent: Thursday, August 06, 2009 11:41 AM
To: a.[protected]@rohinielectricals.com
Cc: prashant.[protected]@partner.samsung.com; prashant.[protected]@rediffmail.com
Subject: Fwd: Current status of my Work Order No. WA[protected]



Dear Sir,



As per our previous communication your Handset is pending for PBA but because of some delay in spareparts Samsung has decided to give refund payment as per your purchase bill.

for this refund procedure & to prepare check { as per name mantioned on our callsheet } it will take approx 20 to 25 days.



As soon as we recieved your check from head office we will inform you.



Regards,



Jatin V.




[protected][protected][protected][protected]

From: avinash [mailto:a.[protected]@rohinielectricals.com]
Sent: Wednesday, August 26, 2009 3:08 PM
To: 'Micro Services'
Cc: 'prashant.[protected]@partner.samsung.com'; 'prashant.[protected]@rediffmail.com'
Subject: RE: Current status of my Work Order No. WA[protected]



20 DAYS HAS GONE

TAKE ACTION

Reminder 5






[protected][protected][protected][protected]

From: avinash [mailto:a.[protected]@rohinielectricals.com]
Sent: Friday, August 21, 2009 3:40 PM
To: 'Micro Services'
Cc: 'prashant.[protected]@partner.samsung.com'; 'prashant.[protected]@rediffmail.com'
Subject: RE: Current status of my Work Order No. WA[protected]



15 DAYS HAS GONE 5 TO 10 DAYS REMAINING PL. TAKE ACTION

Reminder 4






[protected][protected][protected][protected]

From: Micro Services [mailto:micro.[protected]@gmail.com]
Sent: Thursday, August 06, 2009 11:41 AM
To: a.[protected]@rohinielectricals.com
Cc: prashant.[protected]@partner.samsung.com; prashant.[protected]@rediffmail.com
Subject: Fwd: Current status of my Work Order No. WA[protected]



Dear Sir,



As per our previous communication your Handset is pending for PBA but because of some delay in spareparts Samsung has decided to give refund payment as per your purchase bill.

for this refund procedure & to prepare check { as per name mantioned on our callsheet } it will take approx 20 to 25 days.



As soon as we recieved your check from head office we will inform you.



Regards,



Jatin V.

[protected] Forwarded message[protected]
From: Avinash <a.[protected]@rohinielectricals.com>
Date: Aug 6, 2009 11:33 AM
Subject: RE: Current status of my Work Order No. WA[protected]
To: Avinash <a.[protected]@rohinielectricals.com>, "micro.[protected]@gmail.com" <micro.[protected]@gmail.com>
Cc: "support.[protected]@samsung.com" <support.[protected]@samsung.com>, "[protected]@hotmail.com" <[protected]@hotmail.com>



Reminder 3





Thank’s

Avinash D. Kasbe
Rohini Industrial Electricals Ltd.
Tel. No.[protected]

[protected][protected][protected][protected]

From: Avinash
Sent: Wednesday, July 22, 2009 1:02 PM
To: 'micro.[protected]@gmail.com'
Cc: 'support.[protected]@samsung.com'; '[protected]@hotmail.com'
Subject: FW: Current status of my Work Order No. WA[protected]



Reminder 2



Thank’s

Avinash D. Kasbe
Rohini Industrial Electricals Ltd.
Tel. No.[protected]

[protected][protected][protected][protected]

From: Avinash
Sent: Tuesday, July 21, 2009 12:24 PM
To: 'micro.[protected]@gmail.com'
Cc: '[protected]@hotmail.com'
Subject: FW: Current status of my Work Order No. WA[protected]



Reminder 1





Thank’s

Avinash D. Kasbe
Rohini Industrial Electricals Ltd.
Tel. No.[protected]

[protected][protected][protected][protected]

From: Avinash
Sent: Saturday, July 11, 2009 12:29 PM
To: 'micro.[protected]@gmail.com'
Cc: '[protected]@rediffmail.com'
Subject: Current status of my Work Order No. WA[protected]



Kind Attn. Mr. Jitin,



Sir,





I have given my mobile Model. No. SCHB259 for repair at Your Thane Service Centre on 27-06-09 at 1:50am



(Mobile is not even used for One Day after Purchase)



As per information from Mr. Prakash instrument will be send to Bangalore for Change of PVA, he told that it will take 10 days



After calling on 06-07-09 he told that PVA is not available it will take at least 4 days at Bangalore Service Centre



Same reply came on 09-07-09 & 11-07-09







Please let me know exact how long you will wait for PVA, is there any time limit





Pl. reply

Thank’s

Avinash D. Kasbe
Rohini Industrial Electricals Ltd.
Tel. No.[protected]