[Resolved] Samsung Mobile CDMA-B519M — Handset not working properly | |
Sir, I recently purchased a new SAMSUNG B-519 CDMA phone on 17th July 2009 from Kamadgiri mobile shop -Satna M.P.,but just after 2 day of puchasung it start problem while i use confrence calling i am unable to here the voice of both i called after few second of starting confrencing.I visited the nearest service centre of company in Satna i.e. Chacha Mobile Shop but they told me that they not have the software ofthis handset.After 15 days my handsfree i got with this handset got faulty and i noticed a big problem with this phone that when i call any person without using hands free he was unable to listen clearly me as a lot of voice cracking occurs & a very slow voice came .I got this problem late as i usually use handsfree before it got faulty.I also spoken to the Customer Support many times & they provide me the contact no of Mr. Nitin looking for customer services for MP &CG .He told me that they will provide software to service centre ,but still no action taken.As i am a corporate customer working with Reliance Communication Ltd.hence it is very difficult for me to work with this handset.Please do the needful ASAP. Thanks Regards Saurabh Parihar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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