[Resolved] Sify Broadband — Cheated me of 2500/-. | |
Hi, I took a broadband connection from sify at BTM stage I, bangalore. I paid 2500+ /- for the connection. The franchise was some guy called Iliyas. He does not look like a service provider at all. He looks like a pimp and talks like one too. In the first week of connection it was down for most of the time. And I had to call him up to bring it up. Finally I called up the sify customer care folks to disconnect the connection and give me a refund. The customer care guys (another bunch of ) told me to contact iliyas for the refund. And Iliyas says that there is no question of refund.. as its written in the marketing terms .I told him that "non-refundable" term was only in case if they had provided me the connection. But the connection did not last for even 7 days. But that guy is shameless. Bottomline:- If you are in BTM stage I, dont think about SIFY. Reliance Wimax is much reliable here. And there are tata indicom and Airtel too. SIFY BROADBAND is a CHEAT. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 44 2254 0770
II Floor, Tidel Park, No.4, Canal Bank Road, Taramani, Chennai, Tamil Nadu, India - 600113
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Hi,
I have taken Sify Broadband only a few days back(last Tuesday 17th of March).
My username : ansumanm
March 17th(Tuesday): I got the connection at night.
March 18th(Wednesday): I got an SMS that there will be outage from 10 pm to 7 am.
March 19th(Thursday): I was at office the whole day. At night I come and see that the connection is suckingly slow..(50 % ping traffic loss).
March 20th(Friday): I called up the franchisee Ilyas to fix it. Was working fine at night.
March 21st (Saturday): In the morning no connection again.
March 22nd (Sunday):Was working fine in the morning but not working now. I am emailing this from my reliance connection.
I already have an reliance connection which is OK but does not deliver on speed. But their downtime is less than compared to yours. I was pissed off with their service. I was thinking of discontinuing with Reliance. But your service sucks even more.
I have paid 2600/- + for this connection. And money does not grow on tree.I have to burn my for 10 hours per day to earn it and that is the reason why I am online at this time..
I pay for a service and I should get it. Else I should get rebate on my monthly rental. Please make the adjustments in your bill for the coming month monthly rental. Also if this continues...I will have to retain the reliance connection and disconnect yours.
I hope you take my email seriously.
---Ansuman
P.S. BTW just read what people think abt your service
http://www.indiabroadband.net/sify-broadband/1042-sify-lies.html