[Resolved]  Spice Jet Airlines — Denied to board flight inspite of buying ticket in advance

Dear Mr. Gargi Bhattacharjee
hi

You can approach consumer court but you need to show negligence on the part of the Air Lines. The Air Lines are well within their rights to leave a passenger who reaches late. However, non-refund of ticket for the flight you never took can be a subject matter of negligence on the part of the airlines.

Rajinder Ahluwalia Advocate
Supreme Court of India
[protected]

All airlines close their check-in counters as per their schedule around 20-30 minutes before scheduled departure, depending on airline to airline. This helps them in ensuring that flights take off on time. If they start entertaining a passenger who reaches 15 minutes late, then why not 10 minutes or 5 minutes late or even later. This way airlines can never function on time.

No-show is never refunded, be it Indian Railways, any movie theatre etc...

Only refund that is legal is the Passenger Service Fee (PSF) of Rs. 229 per passenger, which airline had collected on behalf of the Government. If passenger does not board the flight, he can ask for refund o[censored]npaid taxes.

You should think logically before complaining.

I have faced a similar issue.Was your problem addressed?
what do we do next!!
They cannot take hapless people for a ride

Hello,

I was traveling from Pune to Chennai on Thursday, 28 Mar 13 SG 219 Pune 23:00 hrs

Due to heavy traffic i reached at exact 22:25 Hrs, on the counter at pune airport, the person denied a boarding pass for me & told i cant board the flight because I am late,
& the flight take off time was 23:00 hrs i& i reached almost 35 minutes earlier, only 10 minutes passed for 45 minutes before departure, the person talk so rudely to me as if some uneducated person is standing in front of him, the very rude & disgusting customer representative i saw in my life, I am a frequent flyer from Pune to chennai almost 1-2 times in every month through various airlines but saw a worst service with spicejet.

Even 2-3 times with Indigo & Goair i boarded flight before 15 minutes, & they had allowed me to board as i found they give value to the customers,
the person argued with me for 15 minutes & wasted 15minutes but haven't even bothered to check, whether he can allow me to board me on flight & when i went to raise a complaint to the Spicejet manager even the manager was not available & the person told me that i can meet manager after 12 midnight only.

I wasted almost 6000 Rs to take a different flight to reach Chennai from Pune, because of the rude & misbehaviour of the representative, & in future will see to that i will never travel & prefer Spicejet to any of my Company members who are traveling daily from Pune to chennai & have also informed my HR to not book any tickets with spicejet in future.

Refund of ticket cancelled by spicejet

I am pnr: M8QCQG. I have submitted all the necessary documents for the refund of the my ticket to my friend's bank account but till now I have not received the refund. I do not know whether I need to take the help of Consumer Court.

DELAY OF SPICEJET FLIGHT NO. SG 45

Spice JET flight no. SG 45 from Delhi to Kathmandu delayed for more than 2 hours on 18th Sep 2014 and spice jet is not ready to compensate on the same. Raj Kumar Gupta [protected] PNR no. SE4Q8E