[Resolved]  Spice Jet Airlines — Cheating customers through citibank and goibibo

Address:Andhra Pradesh

I have recently booked two tickets with EMI option for Citibank. At the time of booking I wasn't informed and I didn't find any info regarding that it will attract any transaction charges. Now when i checked my card statement I find 1% extra charges levied on it. This is very shameful act and is not accepted.
I have reported the issue to both goibibo and citibank and they both deny to revoke them. This is a clear case of cheat and I think airlines is also involved by its equal share in these kind of frauds.
It should have been mentioned that the transaction will attract 1% extra at the time of booking.
Don't know what to do now..
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Aug 13, 2020
Complaint marked as Resolved 
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Agree to it. I made a similar mistake as charges were not mentioned and not even a hint of charges was there.
It is really shameful on part of goibibo and citibank to charge by duping the customers.

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