[Resolved]  Idea Prepaid — talktime not received

Address:Meerut, Uttar Pradesh

Dear Sir,

My number is[protected]
I have made a recharge on 11 November 2010 of Rs 40 pack for full talk time as i received the message from idea company itself that if we get a recharge of Rs 40 we will be giving the full talk time but yet I havnt received even a single rupee and infact the shop keeper (Mr Talk-Hanuman Chowk-Bombat Bazaar)try to misguide me as he himself talk to the customer care people and they told them that the offer is just for diwali and after diwali the talk time will be Rs 34 on a recharge of Rs 40..than why I am still receiving the same message till now ie on 12 November 2010 that get a recharge of Rs 40 and you will be giving Rs 40..

Kindly look into the matter and refund the Rs 40 to my account.

Also I am not getting any information of the balance of sms left as I used to get the STD sms voucher recharge even the customer care executives are not listening to us properly and used to disconnect our call as they are causing a serious problem, also those calls are chargable, so itz my request took my matter into consideration.

Thanks & Regards

Nivedita Agarwal
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Aug 13, 2020
Complaint marked as Resolved 
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paid Rs.75 through you on 25/02/2010 via citibank for a/c no.[protected] [mobile no.]
till this date I have not the talktime
Bipin Preet Singh
Hi Vikram, When did you make payment? Do you remember the date? Bipin Preet S...

Mar 4
Reply
|
Vikram Agashe
I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card...

Mar 5
Vikram AgasheLoading...
Mar 5
Vikram Agashe
to Bipin

show details Mar 5

I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card.I hope my talktime balance will be added accordingly.
Thanking you.
- Show quoted text -


On Thu, Mar 4, 2010 at 11:21 AM, Bipin Preet Singh <[protected]@mobikwik.com> wrote:

Hi Vikram,

When did you make payment? Do you remember the date?

Bipin Preet Singh
CEO | MobiKwik | 91-[protected]

Mobile Recharge by Web, SMS, & API
www.MobiKwik.com - The Kwikest way to Mobile Freedom!
blog.MobiKwik.com | twitter.com/MobiKwik | facebook.com/MobiKwik



On Thu, Mar 4, 2010 at 11:04 AM, One Mobikwik Systems <[protected]@mobikwik.com> wrote:

TicketID: 804
Email: [protected]@gmail.com
Cell: [protected]
Category: payment
Issue: paidthrough citibank for Rs.75/- still this date my idea cell phone do not received the increase in balance



Reply

Forward


Reply
|
Vikram Agashe
to Bipin

show details Mar 21 (9 days ago)

from Vikram Agashe <[protected]@gmail.com>
to Bipin Preet Singh <[protected]@mobikwik.com>
date Sun, Mar 21, 2010 at 11:13 AM
subject Re: [Support]
mailed-by gmail.com

hide details Mar 21 (9 days ago)

still I am waiting for your response,

Vikram Agashe
- Show quoted text -


On Fri, Mar 5, 2010 at 11:47 AM, Vikram Agashe <[protected]@gmail.com> wrote:

I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card.I hope my talktime balance will be added accordingly.
Thanking you.


On Thu, Mar 4, 2010 at 11:21 AM, Bipin Preet Singh <[protected]@mobikwik.com> wrote:

Hi Vikram,

When did you make payment? Do you remember the date?

Bipin Preet Singh
CEO | MobiKwik | 91-[protected]

Mobile Recharge by Web, SMS, & API
www.MobiKwik.com - The Kwikest way to Mobile Freedom!
blog.MobiKwik.com | twitter.com/MobiKwik | facebook.com/MobiKwik



On Thu, Mar 4, 2010 at 11:04 AM, One Mobikwik Systems <[protected]@mobikwik.com> wrote:

TicketID: 804
Email: [protected]@gmail.com
Cell: [protected]
Category: payment
Issue: paidthrough citibank for Rs.75/- still this date my idea cell phone do not received the increase in balance




Reply

Forward
paid Rs.75 through you on 25/02/2010 via citibank for a/c no.[protected] [mobile no.]
till this date I have not the talktime
Bipin Preet Singh
Hi Vikram, When did you make payment? Do you remember the date? Bipin Preet S...

Mar 4
Reply
|
Vikram Agashe
I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card...

Mar 5
Vikram AgasheLoading...
Mar 5
Vikram Agashe
to Bipin

show details Mar 5

I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card.I hope my talktime balance will be added accordingly.
Thanking you.
- Show quoted text -


On Thu, Mar 4, 2010 at 11:21 AM, Bipin Preet Singh <[protected]@mobikwik.com> wrote:

Hi Vikram,

When did you make payment? Do you remember the date?

Bipin Preet Singh
CEO | MobiKwik | 91-[protected]

Mobile Recharge by Web, SMS, & API
www.MobiKwik.com - The Kwikest way to Mobile Freedom!
blog.MobiKwik.com | twitter.com/MobiKwik | facebook.com/MobiKwik



On Thu, Mar 4, 2010 at 11:04 AM, One Mobikwik Systems <[protected]@mobikwik.com> wrote:

TicketID: 804
Email: [protected]@gmail.com
Cell: [protected]
Category: payment
Issue: paidthrough citibank for Rs.75/- still this date my idea cell phone do not received the increase in balance



Reply

Forward


Reply
|
Vikram Agashe
to Bipin

show details Mar 21 (9 days ago)

from Vikram Agashe <[protected]@gmail.com>
to Bipin Preet Singh <[protected]@mobikwik.com>
date Sun, Mar 21, 2010 at 11:13 AM
subject Re: [Support]
mailed-by gmail.com

hide details Mar 21 (9 days ago)

still I am waiting for your response,

Vikram Agashe
- Show quoted text -


On Fri, Mar 5, 2010 at 11:47 AM, Vikram Agashe <[protected]@gmail.com> wrote:

I have make payment of Rs.75/- on 25/02/2010 through the citibank credit card.I hope my talktime balance will be added accordingly.
Thanking you.


On Thu, Mar 4, 2010 at 11:21 AM, Bipin Preet Singh <[protected]@mobikwik.com> wrote:

Hi Vikram,

When did you make payment? Do you remember the date?

Bipin Preet Singh
CEO | MobiKwik | 91-[protected]

Mobile Recharge by Web, SMS, & API
www.MobiKwik.com - The Kwikest way to Mobile Freedom!
blog.MobiKwik.com | twitter.com/MobiKwik | facebook.com/MobiKwik



On Thu, Mar 4, 2010 at 11:04 AM, One Mobikwik Systems <[protected]@mobikwik.com> wrote:

TicketID: 804
Email: [protected]@gmail.com
Cell: [protected]
Category: payment
Issue: paidthrough citibank for Rs.75/- still this date my idea cell phone do not received the increase in balance




Reply

Forward

Idea Prepaid — not received talk time

i have recharged my IDEA PRE PAID mobile no [protected]. through ICICI-Netbanking. The recharge amount was Rs. 25/-. the amount was deducted from my net-banking dedit card as well. & REF. NO. is[protected] But i have not received the talktime as yet. pl do the needful
i have recharged my IDEA PRE PAID mobile no [protected]. through ICICI-Netbanking. The recharge amount was Rs. 25/-. the amount was deducted from my net-banking dedit card as well. & REF. NO. is[protected] But i have not received the talktime as yet. pl do the needfull
Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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