[Resolved] Tata Docomo — Non receipt of refund | |||
05.10.13 Dear Sir, We have taken the tata wireline 899 unlimited plan dates 18.6.2013 vide CAF No.[protected] through tata resentative Mr. Krishna Panchal [protected] and Santosh Pandey -[protected] Gujarat Bahan, Nr. Sanyas Ashram, Town hall, Ahmedabad, Gujarat - Ph.[protected] We have given deposit cheque 850/- paid on 18.6.2013 vide chq no. 202240 in favour of TTSL of CITI Bank and which cleared in their IDBI Bank. Company has not fitted any landline till 10 days, we have taken regular follow ups through representative but all are irresponsible person, even they dont pick the mobile, lastly we told to refund our deposit as they fail to give the connection. It is very regretting till date we have not received any refund from tata, no body is interested to take the call and give proper reply. Lastly we have taken this step as allmost 4 months are over and body is their to serve the customer. Pl expedite the matter and revert soon. Regards Amit [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata Docomo customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number [protected] to understand your concerns regarding the new wire line connection issue. However, we are unable to contact you, since your call was busy.
Hence, we request you to kindly mark an email to [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number [protected] to understand your concerns regarding the new wire line connection issue. However, we are unable to contact you, since your call was busy.
Hence, we request you to kindly mark an email to [protected]@tatatel.co.in.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Sir,
We have not received any call from your side, secondly we have given the mobile no of santosh pandey - [protected] - he know the case study very clearly. We have pasted the conversatin mails in below, pl arrange the refund on earliest. your senior executive even dont take efforts to pick the call. we are really feedup with this kind of services that tata company do with the customers. we request you to pl resolve the issue soon.
Regards
Amit - [protected].
Mails of santosh panday
Will get back to you tomorrow with the status.
Santosh Pandey
Assistant Manager - Direct Sales
M: [protected]
Email: Santoshs.[protected]@tatatel.co.in
Tata Teleservices Limited
-----Original Message-----
From: Amit - Ashirwad Group. [mailto:[protected]@ashirwadgroup.in]
Sent: 11 September 2013 19:11
To: Santosh Pandey
Cc: 3030 emc
Subject: RE: Confirmation for refund
11.9.13
Dear Santoshbhai
Till date we have not received our refund of 850/- paid on 18.6.2013 vide chq no. 202240 in favour of TTSL in IDBI Bank.
We are taking regular follow up for refund but no only assurance is there, we don’t know how big company you are not interest to pay customer money
Pl expedite the matter and revert soon.
Best regards,
Amit Agrawal
(M) +[protected]
BBM: 2857CA0F
-----Original Message-----
From: Amit - Ashirwad Group. [mailto:[protected]@ashirwadgroup.in]
Sent: Thursday, August 01, 2013 12:16 PM
To: 'Santosh Pandey'
Subject: RE: Confirmation for refund
Dear Santosh,
Pl give us the account no or ref no in which our line is logged.
Best regards,
Amit Agrawal
(M) +[protected]
BBM: 2857CA0F
-----Original Message-----
From: Santosh Pandey [mailto:SantoshS.[protected]@tatatel.co.in]
Sent: Thursday, August 01, 2013 11:44 AM
To: [protected]@ashirwadgroup.in
Subject: Confirmation for refund
TTL-Santosh Pandey-[protected]
-------- Original Message --------
Subject: Confirmation for refund
From: Santosh Pandey <SantoshS.[protected]@tatatel.co.in>
To: "[protected]@ashirwadgroup.im" <[protected]@ashirwadgroup.im>
CC:
We have not received any call from your side, secondly we have given the mobile no of santosh pandey - [protected] - he know the case study very clearly. We have pasted the conversatin mails in below, pl arrange the refund on earliest. your senior executive even dont take efforts to pick the call. we are really feedup with this kind of services that tata company do with the customers. we request you to pl resolve the issue soon.
Regards
Amit - [protected].
Mails of santosh panday
Will get back to you tomorrow with the status.
Santosh Pandey
Assistant Manager - Direct Sales
M: [protected]
Email: Santoshs.[protected]@tatatel.co.in
Tata Teleservices Limited
-----Original Message-----
From: Amit - Ashirwad Group. [mailto:[protected]@ashirwadgroup.in]
Sent: 11 September 2013 19:11
To: Santosh Pandey
Cc: 3030 emc
Subject: RE: Confirmation for refund
11.9.13
Dear Santoshbhai
Till date we have not received our refund of 850/- paid on 18.6.2013 vide chq no. 202240 in favour of TTSL in IDBI Bank.
We are taking regular follow up for refund but no only assurance is there, we don’t know how big company you are not interest to pay customer money
Pl expedite the matter and revert soon.
Best regards,
Amit Agrawal
(M) +[protected]
BBM: 2857CA0F
-----Original Message-----
From: Amit - Ashirwad Group. [mailto:[protected]@ashirwadgroup.in]
Sent: Thursday, August 01, 2013 12:16 PM
To: 'Santosh Pandey'
Subject: RE: Confirmation for refund
Dear Santosh,
Pl give us the account no or ref no in which our line is logged.
Best regards,
Amit Agrawal
(M) +[protected]
BBM: 2857CA0F
-----Original Message-----
From: Santosh Pandey [mailto:SantoshS.[protected]@tatatel.co.in]
Sent: Thursday, August 01, 2013 11:44 AM
To: [protected]@ashirwadgroup.in
Subject: Confirmation for refund
TTL-Santosh Pandey-[protected]
-------- Original Message --------
Subject: Confirmation for refund
From: Santosh Pandey <SantoshS.[protected]@tatatel.co.in>
To: "[protected]@ashirwadgroup.im" <[protected]@ashirwadgroup.im>
CC:
Dear Sir,
We are very disappointed due to no response from tata docomo team, they are least concern to resolve the customer complaint, we think in 850/- company will not pay our refund which was fraudly taken by satosh pandey and krishna a tata employee, also not picking the phone.
we request you to resolve the matter soon.
regards
amit - [protected]
We are very disappointed due to no response from tata docomo team, they are least concern to resolve the customer complaint, we think in 850/- company will not pay our refund which was fraudly taken by satosh pandey and krishna a tata employee, also not picking the phone.
we request you to resolve the matter soon.
regards
amit - [protected]
Problem is still not resolved. And how much we need to wait for the same.
You may call us on alternative no. [protected].
WAITING FOR YOUR IMMEDIATE ACTION.
You may call us on alternative no. [protected].
WAITING FOR YOUR IMMEDIATE ACTION.
Dear tata docomo team,
More then 5 months are over but there is no responce from tata team, their representative is not picking the phone and company is not interested to refund the amt taken from the customer.
It is very assamed that TATA such well reputted group cheats the customer and giving false statement, we are really now feedup to take any followup from thecompany and last i think it can say that iit is donated to the co.
regards
amit - [protected]
More then 5 months are over but there is no responce from tata team, their representative is not picking the phone and company is not interested to refund the amt taken from the customer.
It is very assamed that TATA such well reputted group cheats the customer and giving false statement, we are really now feedup to take any followup from thecompany and last i think it can say that iit is donated to the co.
regards
amit - [protected]
REply awaited
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Customer Care
Tata DOCOMO.