[Resolved] Tata Docomo — Not refunding the security amount and cheating us | |||
Hi, I took a Tata docomo unlimited plan 899 and for that I deposited 850 rupees security. When I moved to other city I disconnected the number. From March I disconnected the number and they told that I will get the cheque within 45 days in my billing address. Then I mailed them that as I already moved to other city requested the cheque in new address. But till date(21st May 2013) I did not get any amount. When I mailed them they simply replied that they have already delivered the cheque in my billing address and the status is delivered. I would like to ask them, to show my scanned signature where I have signed that I have received the cheque and also I will tell as I already updated my new address in mail why did they send to my old address, I would suggest all the customer pls pls do not ever take the tata docomo connection. Customer care of docomo is waste, they do not have any information, they will keep you in hold for hours without any solution. Worst telecoms Service. Each customer care person will have different different answer. Finally my strong advise, never ever trust them and go with their services. They ate best in customer dissatisfaction. Regards, Pragnya Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Dear Pragnya,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Ok..My details below.
Pragnyasmita Sahoo
My contact no is [protected] and alternate is [protected].
Pragnyasmita Sahoo
My contact no is [protected] and alternate is [protected].
Dear Pragnya,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Kishan,
As per our discussion, we request you to write your concerns regarding security deposit to [protected]@tatadocomo.com with your valid Tata Docomo postpaid number to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion, we request you to write your concerns regarding security deposit to [protected]@tatadocomo.com with your valid Tata Docomo postpaid number to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Pragnya,
As per the discussion, we would like to inform you that the refund cheque with Rs. 350 will be resend to you and we request you to send a mail to [protected]@tatadocomo.com for further assistance.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion, we would like to inform you that the refund cheque with Rs. 350 will be resend to you and we request you to send a mail to [protected]@tatadocomo.com for further assistance.
Thanks and Regards,
Customer Care
Tata Docomo.
Hi,
I got the cheque. But again in the cheque my name is incorrect. In mail to "[protected]@tatadocomo.com", I clearly specified them that my name should be "Pragnyasmita Sahoo". But they issued the cheque in the name of "Pragnyasmita K". Again the cheque is not getting clearance. If you people does not know to read a email atleast call us on our number before printing the name in the cheque. I really do not undertsand whethere I am going to get this amount or not.
Really the worst service, I can ever expect from any one.
Pragnyasmita Sahoo
My contact no is [protected] and alternate is [protected].
Mail id- [protected]@gmail.com
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I got the cheque. But again in the cheque my name is incorrect. In mail to "[protected]@tatadocomo.com", I clearly specified them that my name should be "Pragnyasmita Sahoo". But they issued the cheque in the name of "Pragnyasmita K". Again the cheque is not getting clearance. If you people does not know to read a email atleast call us on our number before printing the name in the cheque. I really do not undertsand whethere I am going to get this amount or not.
Really the worst service, I can ever expect from any one.
Pragnyasmita Sahoo
My contact no is [protected] and alternate is [protected].
Mail id- [protected]@gmail.com
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