Tata DoCoMo Complaints & Reviews

AS OF MY PHOTON NO [protected]. Last months my photon bill send me 1340.I regstrd co to customer care for detailed of bill they tell to me send wdn three days till to day dont send this.after every call to customer care no.cant reply properly & hold line abt 10 to 15 minutes.
Date 26 th april call 4 times to c care.1st talk with shishti 14 mnts,2 nd talk wd aditya 11.35 mnts,3rd talk wd mamta 10.40 mnts,4 th talk surprisly wd again...

i recharged my no [protected] with 250 rs... after calling to custmercare... and the told me that this recharge will woke proper in your pc
(222 talktime ,3G FREE(1GB) + Unlimited 2G for 30 days)..but after recharging it... i m not able to use inernet ...i call to custmercare .... but no proper answer from there...
help me .....

Iam tata photon user !

My Plan was 2GB Data for Rs.450

on april 22, my bill is appeared to be Rs.1400

When i asked the customer care employee about this,they said that i used 4GB Extra ..

But i didnt
i wasnt even using it


So please, i want you to look after my bill
Because i wont not able to pay Rs 1400 which i didnt used..

My...

Dear sir,

I have used Tata Docomo (earlier Tata Indicom) basic telephone service and internet during my stay in Hyderabad from a period of[protected]. My account no[protected], address where the connection installed was Begumpet.

While leaving Hyderabad I personally went to the service centre (which is near Begumpet) and settled all the dues and handed over the phone set to them. I also got no dues receipt from...

I Have enclosed the trail mail with all the follow up with Tata Docomo but no solution to my problem is yet provide.
In sort i have purchased a Tata Docomo 3G doggle which is not providing network coverage at my residence and trying my best to get the problem resolved but Tata Docomo is not provide a solution for the same nor are they taking the device back and refunding my money back.

Message from Tata Docomo:
Dear...

Applied for Mobile number portability from Vodafone service provider to Tata Docomo on 6th April 2013. On 18th 2013 April Vodafone Service provider disconnected thee connection after approving Mobile number portability. But after this Tata Docomo service provider didn't connected their service. Complained to thee TATA DOCOMO through Mail only as their Customer care is always busy of not receiving calls.
Complained to thee Authority...

Docomo once again deduct Main Account balance though the Data Balance Available

Mobile No: [protected]
Docomo Prepaid
Name: Prof. Hemant N Gawade
Mobile: [protected] [protected]
Complaint regarding unfair Balance deduction of Rs.62.30 on 23/04/2013 at around 9.30am.

It has happened for third time now. Last time after complaint with Docomo & National Consumer forum my Rs 7.60 were...

Sir,
I have done rate cutter for rs.35 i.e 1p/6 sec on net calls,but still i am charging at regular rates.I have called customer care more than 3 times and they said they will resolve within half hour it is nearly 6 days i am facing the problem.I told if the problems continues i will port my number they responded go ahead such a poor service and reply......

Sir,
I am using tata docomo GSM Number. My connection is postpaid. But now I want to get my connection prepaid. I visited no. of times to tata docomo store at Metro Plaza, Delhi Road, Meerut-250002.
They are not converting my no. Always says that please come after 2 days. Now they are saying come after one month. Also one of their employee Mr. Aman misbehaved.
Kindly do the needful on very urgent basis.

br...

After fourth reminder the have given a threaten call ([protected]) that they will issue the notice for the same

Please help

Fourth Reminder

Dear Sir/ Madam

Please find the below mails which is self explanatory.

Regards
Surendra

From: Surendra Upadhyay [mailto:su.[protected]@gmail.com]
Sent: 19/04/2013 12:51
To: 'appellate.[protected]@tatadocomo.com';...

no. [protected] using this no. For 4 years, things were satisfactory but now have turned worst. Yesterday 60 rs. Deducted from my balance without my permission & company felt no concerns to return back the deducted amount. Worst customer care service as i had to call 4 times to the agents & for every time i paid 50 paise for a call,1st time agent told that he is not having any info. Regarding this & requested to call after 4 hours...

. I’m a BlackBerry phone user. You might be aware of the fact that BlackBerry and iPhones are ill reputed for their poor network reception (if you don’t believe me, you can Google for it) and so is with my phone. Let me tell you that I’m located in a colony and within it, only BSNL network is active. My whole friend circle owns a BlackBerry and two of them have an iPhone. They are subscribed to BSNL network as it has strongest network...

A message appears like:
You have subscribed to Lifestyle pack @ Rs 30 for 30 days through OBD. Autorenewal on[protected].

this is being done every alternate day and they are deducting Rs 30 every time.

A message appears like:
You have subscribed to My talkies @ Rs 30 for 30 days through IVR. Autorenewal on[protected].

this is being done every alternate day and they are deducting Rs...

check this link http://www.tatadocomo.com/ideos.aspx
i purchase this phone but i didn't get benefit of rs.1500
when i ask to docomo for that they told me to wait 72 hours for get that offer then after 72 hours they tell that you will not get offer because you have not sent a message smart to 52121 within 48 hours of sim activation. first they not tell to send message then How can i send msg within 48 hours while you say...

Hi,
I am Sumanta Das, my number is +[protected].

Without any prior notice or call or even a single sms alert my number has been blocked from receiving/making any outgoing calls from last evening[protected].

How Docomo can do this? I am loosing my business who is going to take that responsibility?

If there are some missing documents(which I am informed from customer care) then tata...

r/s
as per the result i hav called nearly 100 times in the custumer care of tata docomo since last 20 days but i m not getting any satisfactory answer from them.
actually any no. had diverted the no. on my no. and i m getting many blank calls and company calls whole day.I m also not getting the information about which no. had diverted all the calls on my no..
i request you sir please look after this situation and get...

i did a recharge of rs 26 successfully which gave 600MB of data for a validity of seven days. it worked fine for the first day , next day it completely stopped working. i called customer care care he asked to create apn once again and restart my phone. i did same but interent was still not working. soon after 2 mins a message pops up "you have unsubscribed from GPRS".
my internet got deactivated by itself. now that i am willing...

Hi All,
I have faced a worst scenario with TATA DOCOMO. I used to have a rate cutter of Rs.28. Once the validity of the booster is getting expired. The provider has sent a message for the renewal procedure of 28 booster. They mentioned *121*227#. When I activated it. Rs 27 booster was activated. This is not my mistake. When I asked the customer rep he simply said you have made a mistake. I got frustrated and tried to move to another...

Number - [protected]
I have lost Rs.27 from my mobile balance on account of a service called Girls Zone which I apparently activated through IVR. I did not even know such a service existed when I got a message saying I was charged for it. TATA DOCOMO is forcing me to pay for a service that I never activated. I want a refund of my mobile balance....

I am a tata docomo user. I got a message wherein a service Devotional Portal-Anmol has been activated on my no. [protected] without my prior knowledge and authorization. It has deducted Rs.30 from my account. I request you take action and refund the deducted amount....