[Resolved]  Tata DoCoMo Photon+ — Extremely Very Slow. [Max speed 0.09 Mbps]

Address:

Chennai, Tamil Nadu

Sir,

I would like to bring the following few lines to your knowledge, I have bought the device on Friday[protected] Assuming this would be the better services when compared to other service but my pathetic situation is like am not satisfied with the performance which you have promised to give so,

I have tested in speedtest.net and the result was Downloading :0.09 Mbps and Uploading : 0.11 Mbps. For guidance i called over customer Services and i have acted according to their few step of instructions like some changes in settings. and i found same situation persist. They Started Blaming my system which is not so. To confirm with my system problem i have used this in other system also and i found the same result.

I logged a complaint about this on[protected] at 12.55.56. My ref ID is :[protected].

My Photon Number : [protected].


Today i have received a call from your side from [protected] for resolving my issue directly at customer place. But as promised they have not yet arrive till this time [9:00 PM].

So i would like to cancel this Service ASAP. Please do not try to convince me. As i have suffered Very high business loss due to this worst Service. Let me know the cancellation procedures immediately.


Thanks & Regards

A.R.Sathya kumar,
32/18,Damodaran Street,
Ambal nagar,
Ekkattuthangal,
Chennai-600032.
+91 [protected]
sathya.[protected]@gmail.com