[Resolved]  Tata DoCoMo Photon Plus — New connection

Address:Bangalore, Karnataka

Hi,

I have taken a new Tata Docomo Photon Plus Post-Paid subscription from a DSA in Bangalore. DSA gave me the card but i have been chasing the them for past 5 days for activation of the same. My request has fallen to deaf ears. More over Tata Docomo call center do not entertain any complaints without the customer proton number. Since my number is not activated I cannot reach out to their customer care office. Pls advise how i can lodge a complaint against the DSA Kash Marketings and Tata Docomo in this case.

Regards
Gagan
Bangalore
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Gagan,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID on [protected]@tatadocomomarketing.com so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
The same with me . My brother in law Debraj Chowdhury bought the postpaid connection a 2 months back with Tata Docomo Photon Number [protected] . After a day or two they deactivated the connection without any specific reason showing an alibi that the Document picture was not clear enough .They gave me a new connection number [protected] after giving a new copy of the same document and then after a day or two the connection was deactivated again . On 20th July I gave them a copy of his passport with clear picture and they gave me an assurance of sooner activation . Till date it is in the process, and I the prospect of it seems to be in limbo. I bought the connection in calcutta only .Please let me know how to get out of this problem .

Siddhartha
Kolkata

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