[Resolved] TATA Indicom / Photon+ — Not working with Windows 7 | |
I purchased Tata Photon + just three months back. Recently I connected it to another Laptop with Windows 7 Operating System. Photon + does not work on Windows 7. The response from TATA Indicom Customer care is pathetic. They suggested to downgrade the windows operating system instead o[censored]pgrading drivers for Photon +. The customer care people are asking to scrap the device and they do not have any solution. They will not provide any support after they have sold the product. The customer care attendents just divert the call from one extension to another. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
My photon also not working and giving an error modem disconnected or use by other source
I faced the same issue, and found a solution after much pillar to post
http://onlygizmos.com/solved-tata-photon-not-working-on-windows-7-epivalley-sec-...⇄
http://onlygizmos.com/solved-tata-photon-not-working-on-windows-7-epivalley-sec-...⇄
even I hv purchased photon+ ec1261 but it is not working with Win 7 64 bit, Tata customer serive EC1261 does not support win 7 64 bit
The Tata customer care is totally crap. The call center does not even know hat is a 64 bit OS. I have ec1261 and it will not work. However to my utter surprise the older model ec1260 works fine.
I'm using win 7 32 bit it works fine ...
hey it's working on window 7 but it's a way to install that software. the way is right click on the photon drive click open and select the program called Setup.exe then right click on setup.exe and click run as the administrator. wait for install the drivers for your photo whiz. it is working., njoyyyyyyyyyyyyyy
Email : chaithanya.[protected]@gmail.com
Mob: [protected]
Email : chaithanya.[protected]@gmail.com
Mob: [protected]
My tata photon + EC 1261 is also not working with windows 7 professional 64 bit. If the company like you supplying this type of product how can customer survive. Either you supply me patch for above config or arrange to change my handset so can we do our work.
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my TATA PHOTON USB device is not working properly.
first i install the devece driver from administrator login and its working but when i login from user it giving a error messge thai is device not connected or not ditected.