[Resolved]  Tata Photon Data Card — Billing of disconnected connection-DISCONNECT TATA Photon no [protected]

Address:Chennai, Tamil Nadu

Hello,

I had asked you to disconnect my account on March 19th 2013 and there wasn’t any revert from your end. At that time, the outstanding amount was Rs.0 . Again on March 22nd 2013, I had sent a mail emphasizing you to disconnect my connection and confirm the status. There wasn’t any feedback.

Now after a month, you have sent me a bill asking me to settle down the outstanding amount. This seems to be ridiculous and irresponsible act on your side. You did not paid any attention to my earlier sent request. Instead, you renewed the plan and now asking me to settle the amount.

In fact, I stopped using this connection since the month of March 18 2013.

I again request you to waive off this outstanding amount added to my account and confirm the status of my disconnection request ASAP.

This bill amount period is HSIA [protected]@3000 HARP Rental {charges from 21/03/13 to 20/09/13} 3,000.00.

Please waive of the outstanding amount 3370.80 . Please send me a NO due with NOC certificate .Please check the below trail mail , which I sent to your team as on 19th to your 1515 mail id.

I have sent mail before the renewal period only. Please take necessary action and revert me asap.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that as per our records we found that your device is disconnected on 06-APR-13 as per your request and there is an outstanding amount of Rs. 3371/- in your account and request you to clear the same ASAP.


Thanks and Regards,
Customer Care
Tata Docomo.

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