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Tata Photon+ - problem in sign-up

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I'm new customer(user) of tata photon+.tata no.9225420087 and ac/n. 978469257.I have problem in Tata indicom web page.I have tried to sign up in new user section but still not done.I cant see my usage of plan.I had conact to CC and they told me to send screenshot.To tell them I sent them,but still continue this problem.So plz guide me.
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    Tata Photon+ - problem in sign-up