Tata Photon Plus — Poor Signal & Poor Customer Service

Address:

Visakhapatnam, Andhra Pradesh

Hi,

I am one of those royally fooled customers of Tata Photon Plus. I have taken this connection yesterday near Tata Indicom Showroom, Akkayapalem.

I was told the signal in Akkayapalem is min 1mbps and in Seethammadhara it will be better than that.

When they activated the equipment, it showed speed upto 512 kbps in akkayapalem and then I was told by cust serv rep that a booster will be installed at my home and it will enhance the speed upto 2mbps (never told that it is wired equipment and will have to sit in one place and work).

The next day...they installed booster... to my suprise it never crossed 1mbps (horrible signal). I went to seethammadhara assuming that signal will be better and once again fooled myself.... worse than akkayapalem (signal never crossed 200 kbps).

Worthless investment.

This is not a complaint against showroom ... this is a complaint against Tata Tele Services Ltd for providing such a poor..rather real horrible signal service.

can't even imagine recommending this product to anyone.