[Resolved]  Tata Photon Plus — Tata Photon is a big

Address:Maharashtra

Hello Everyone,
I m one of the TATA's Photon Plus customer....
I gona give u the feedback about this..
As they advertise, this is not the best product among the other available services in the market.
There are many such reasons to confess my opinion on TATA. some such are
1. Not Available at time
See friends, we purchase the wireless devices such that they will be helful when we are in need irrespective of where we are, weather we are in travelling or in some othere places...
The main purpose of this is ruled out by this TATA WIRELESSS SERVICESS or whatever ....
I have face many such critical situations where i m in desperate need of the internet connection(one such is when i m in travelling) but when i tried to connect to the internet it started giving error like remote computer did not respond and several other such for several other situations...
2. not only that, it has several negative points, in short there is nothing postive to talk about except for boasting themselves as their best product among the competetors in the market

So dear friends, Every individual does the work of gathering the feedback befor purchase-its a humans nature, i[censored] are looking so, here is the above feedback.....after reading this decide yourself which way to choose..
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Aug 13, 2020
Complaint marked as Resolved 
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ddd
I have taken TAT photon + service (with speed 3.1Mbps). Plan is 950/- unlimited usage.

What I have observed is I am getting only speed of 20kbps for downloading. I am fade of the speed. I am thinking of changing the provider.



I am feeling like being deceived. Can something done about this or I change provider.
Dear sir,

(a) I have just purchased a TATA Photon Plus on 05th March 2011. It was very disheartening
after realizing that I am getting Whiz speed while I am paying for Plus services. I am an Army
Officer and posted in Kupwara, J&K and TATA is the only company which is providing the
Wireless Broadband Internet services, so it is heavily used service by army personals as well as
civilians here in this area.

(b) My query to TATA company is why it not providing the PLUS services in this area. And if
the company is unable to provide PLUS services then why I am charged for that. I should be
paying for Whiz service.

(c) In addition to this, internet service is not uninterrupted. Many a times we loose
connectivity.

(d) In the view of above, i would request the company to do the needful for providing the
PLUS services in Kupwara, J&K and if not then the customer must be charged for what they are
provided.

Reagards
Capt Ravi Pratap
Tata Photon Plus - [protected]
Tata A/C No[protected]
Alternate No - [protected]
[protected]@rediffmail.com

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