Tata Photon Plus — frequent disconnections | |
DEAR SIR, I HAVE BEEN USING TATA PHOTON PLUS FOR THE LAST 6 MONTHS(NO: [protected]). EVER SINCE IT HAS BEEN GIVING ME VARIOUS PROBLEMS INCLUDING FREQUENT DISCONNECTIONS AND PATHETIC INTERNET SPEED. THOUGH THEY HAD PROMISED SPEEDS UPTO 155KBPS IN PLACES WHERE PLUS SERVICES ARE NOT AVAILABLE, I HAVE NEVER GOT MORE THAN 17KBPS SPEED IN WHIZZ MODE AND NOT MORE THAN 250KBPS SPEED IN PLACES WITH PLUS SERVICES . TO TOP IT ALL, THERE IS ALSO FREQUENT PROBLEM OF DISCONNECTIONS. IT IRRITATING WHEN U NEED TO DOWNLOAD SOMETHING AND U R TRICKED LIKE THIS. PLS DO SOMETHING TO RESOLVE THIS ISSUE AT THE EARLIEST. PRASHANT [protected] Was this information helpful? | |
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Dear Mr. Vasu,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Dear Mr. Agrawal,
Greetings from Tata Docomo!
With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Dealer after clearing the outstanding and unbilled usage amount and place your written request for cancellation.
We also request you to reconsider your decision regarding cancellation and give us chance to serve you better.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Dealer after clearing the outstanding and unbilled usage amount and place your written request for cancellation.
We also request you to reconsider your decision regarding cancellation and give us chance to serve you better.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
mr customer care,
i have taken the screen shot and have mailed it to the adress u have given above...speed shown was 0.39 kbps download and 0.93kbps upload. hope u will do smethn abt this soon. m paying for ur services each day, so pls act fast from ur side.
i have taken the screen shot and have mailed it to the adress u have given above...speed shown was 0.39 kbps download and 0.93kbps upload. hope u will do smethn abt this soon. m paying for ur services each day, so pls act fast from ur side.
Dear Mr. Vasu,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform that, we have received your mail and your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform that, we have received your mail and your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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I Manish Agrawal have been usin photon plus since last year.i want you to stop my connection as possible as you can.
my PHOTON number is [protected]..TERMINATE the connection plz.