Tata Photon Plus — cheated by Tata Teleservices and its sales persons

Address:

Bangalore, Karnataka

Hi,

i am IT employee, i work for one of the Top IT companies in the month of december 2012, A sales person from Tatal Teleservices, came to our campus, and told if i pay 1550 rupees, i will be getting a Tata Photon Plus dongal for free and for initial three months i will be getting 10GB of data with 3.1mbps and after that upto 156kbps, and he also tol that my plan is double dhamaka plan, and it is an unlimited plan,beliving him i took the connection by paying 1550 rupees to his manager whos name is Peter,i have even ask him to confirm wnatever his sales boy told me and he said yes sir, he is right, but with in few days of buying the photon plus i have noticed that speed is very slow and hence i have called Tata teleservice's customer care, then those guys told my plan igs5GB plan, and not double dhamaka plan,, then i have told whatever happened to me by their sales guys, but no use, hence i have requested them to give me whatever was promised to me by thier sales guys, but no use instead of caring my concern some one called seema desai,mis behaved with me and told i am not permitted to disconnect the connection, eother i have to continue using the 5GB plan, instead double dhamaka plan, or else i have to pay 1550 to disconnect my connection with in six months of time, then i have called that sales manager (peter) who sold me the device, then he promised me that either he will get me double dhamaka plan or else he will get the disconnection.but he never did that , he again cheated me and played with me for around 20 plus days by saying he will do it, , now he is not even lifting my call,. on addition i have recieved a bill in the month of jan stating that i need to pay 800 rupees every month and it may increase further, i have the hard copy of that bill, as soon as i got the bill i have asked the tata guys, but no use they again cheated me that please dont disconnect the connection, we will give you a one month waiver for the march month bill, and again with in few days i got a call from tata teleservies that i need to pay the march month bill, then i told about the previous promised made by one of thier customer guys called Madhu, but that guy who called me to inform about the bill denied this, on the whole i got a loss of 15GB data from december till march, and plan is also not the one which i was been promised by Peter(Tata phtoton plus sales manager).

now am very much depressed, mentally tortured by all these tata Tele serivces guy like(from Sales person Niranjan, andhis manager Peter, and also their customer care guys. without solving my problem, these guys are simply sending me messages stating that my issue has been resolved and in reality it has been not solved,

Can some one please help me out in this, can someone please look on my issue, is there any one who can help me and several other persons who may be cheated by this kind of sales, and also including customer care guys.

i want justice, please sir if anyone cares for customers like me please kindly help me., lost faith in both Tata teleservies and its sales guy Peter

My Tataphoton plus details :-

My Tata Photon plus connection number = [protected]

Date of Activation : Dec 24 2012

Sales persons who cheated me who cheated me = Niranjan and his Manager Peter.

Tata tele services customer care person who misbehaved with me = Seema Desai.

Tata tele services customer care person who made wrong promise and gave wrong info = Madhu.

My contact number = [protected]

Waiting with lots of hope that i will get justice.

Regards
Firoz Basha.