[Resolved] Tata Photon Plus — Cheating By Tata Photon Dealer

geekboyravi

from Surat, Gujarat

Address:

North 24 Parganas, West Bengal

ON 08.08.2012, I got a call from a Tata docomo dealer m/s KRISHA IMPEX ,21J PRINCE BAKTIAR SHAH ROAD, KOLKATA-700033, the person offered me a internet connection for Rs.500 per month, with a constant Speed of 3.1 mbps and unlimited download. He said the speed wont drop and I will get a constant speed of 3.1 mbps throughout the month.When I asked him 5 times will the speed be upto or constant , he said constant speed of 3.1 mbps.
So on 10/08/2012 the representative of there company came to deliver the Dongle, he said you will get your money refunded if the speed drops. I paid him Rs.1300 for the same :
Bill no .87 Tax Invoice no 19 Dt:10/08/2012
It got activated on 17/08/2012, and I was getting a speed of 0.10 mbps or 0.20 mbps. Since then i have been trying to contact Krisha Impex and tata photon dealer. I am not getting through any of there number, and tata photon call center have said they are helpless in it.
Where do i stand now i don't understand. And who will help me with my money and harassment.
Please advise and help
[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata Photon reviews

View all 1010 Tata Photon Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

geekboyravi

from Surat, Gujarat

Problem is still not solved and daily I am getting lot of calls from your side regarding this. krisha impex, the fraud company is still doing this but no strict option taken by your side. Plz help me on this issue. My alternate contact Number : [protected].

iamSG

from Mumbai, Maharashtra

There is no need to complaint here and there. This way you wont get your money back, not from Tata DOCOMO, i'm sure. This Krisha Impex is a big Tata Photon cheater and i bet Docomo knows them very well because some way or other, it is giving them business. The ONLY SOLUTION is that take some people with you, go to 21J Prince Bakhtiyar Shah Road (its in the alley opposite Nabina Cinema Hall in Prince Anwar Shah Road). You will find that Krisha Impex doesnt have a proper office. They have just rented a small room in the ground floor of a building to run this fraudulent business and you will be surprised that this business is run by a lady named Marie. If you and your people tell them very strictly to refund your money for the device, otherwise they will face serious consequences, they will give it back, because they are actually some coward people, being safeguarded by this corrupt system and some busy people who do not have time to go and check their whereabouts as well as cross check whether any of such plan exists. I GOT MY MONEY BACK IN A WEEK IN THE SAME WAY.