Tata Photon Plus — Complaint Against Tata Photon Plus

Address:

Ahmedabad, Gujarat

On September 2012 i had requested to cancel my tata photo connection because i was not able to pay money. But after few days one of the customer care executive has called me and she was trying to convince to continue connection. I have many times requested to her that i am not able to pay money so please cancel it now. Than also she has not taken my request and offered me a plan with unlimited plan worth Rs. 250. She has told me that the plan will be for 1 GB and after 1 GB speed will be slow but the it will be unlimited plan and they will not take extra money. So i have continued the service. And now they are saying that they have not offered this kind of plan.

Person who has called me her name is kinjal and phone no. is [protected].

I have tried to call on this number. They are receiving a call but not answering.

I have also tried to talk with customer care but they are also saying that they have never offered this plan.

Now they have sent me a bill with Rs. 3000. I have many times tried to talk with customer care executive that my plan was for only Rs. 250. But they are not agree with me and saying that you have to pay this money. Yesterday they have sent me final notice for the bill wirh Rs. 3030.

Please please help me on this issue.

My Name is: Ambalal Solanki
My Photo Plus Number is [protected]