[Resolved]  Tata Photon Plus — No response from service Engineer , always mobile switch off or does not attend phone

Address:Chirang, Assam

Even after repeated try the customer service personnel could not be contacted. The complaints has been lodged to the shop from where the
modem was taken for new connection. The contact Mobile no which was given for lodging complaints are always found either Mobile Switched Off Or does attend the phone. I am trying for last four days , now i am fade up , if this the situation prevails then i shall be bound to request Tata Indicom to cancell my connection , take back the Modem and refund my money back. It is very much surprise that before taking connection nobody told us regarding such type of customer services that Tata Indicom provides to their customer. I have lot of important jobs to be done in the net because of that i have taken this connection. All these jobs are getting pending now. Please treat this as most urgent & send your service Engr immediately. My Address : Qtr. No. 491/A , BGR Township , PO. Dhaligaon , Assam
My Tata photon plus No. is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Even i am using tata photon plus connection here in kolkata where i currently stay. Fist week i got good download speed and after that now the speed is a max. of 20 kbps. i called in an engineer and he came and gave me false assurance that my problem has been solved. tata is really a big cheat.

Shoubhik
Qtr. 727/C, BRPL Township
chirang, assam 783385

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Photon
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1010
    Pending
    0
    Resolved
    540
    Tata Photon Address
    2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
    View all Tata Photon contact information