[Resolved] Tata Photon Plus — disconnections | |||
hi.[protected] is my photon plus number.I have purchased it one month back and i am highly unsatisfied with the service.I got disconnected lots of time from your server in short span of time, means loss my signal in every 2 to 3 minutes and i am not on such location where signals cant reach. I have one more photon plus which in in good working condition but this one not atall upto the mark.Even i cant think of making any bank transaction via this device.While writing this mail,even i get lots of disconnections.Toll free number is helpless in this I talk to them many times.So NW I JUST WANT TO TO KNOW HOW TO EITHER STOP THIS SERVICE(NO LONGER WANT TO BE CUSTOMER OF TATA PHOTON PLUS) OR IF POSSIBLE THERE IS ANYOTHER ALTERNATIVE..... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. Singh,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Dear Mr. Singh,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department tried to contact you on your alternate number [protected] but unable to establish the contact.
Hence, we would like to inform you that according to the complaint bearing docket number[protected] our JE visited to your house but you are not available at that time.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department tried to contact you on your alternate number [protected] but unable to establish the contact.
Hence, we would like to inform you that according to the complaint bearing docket number[protected] our JE visited to your house but you are not available at that time.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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Tata Photon Plus — signal loss
hi.[protected] is my photon plus number.I have purchased it one month back and i am highly unsatisfied with the service.I got disconnected lots of time from your server in short span of time, means loss my signal in every 2 to 3 minutes and i am not on such location where signals cant reach. I have one more photon plus which in in good working condition but this one not atall upto the mark.Even i cant think of making any bank transaction via this device.While writing this mail,even i get lots of disconnections.Toll free number is helpless in this I talk to them many times.So NW I JUST WANT TO TO KNOW HOW TO EITHER STOP THIS SERVICE(NO LONGER WANT TO BE CUSTOMER OF TATA PHOTON PLUS) OR IF POSSIBLE THERE IS ANYOTHER ALTERNATIVE.....