Tata Photon Plus High Speed Internet — almost no speed or no connection

Address:

Jodhpur, Rajasthan

my tata photon no. is [protected].i pay 1200 per month for 10 GB but do not get speed or connection inspite of FULL SIGNAL in main city area.when i open google it say web page not available or it take half an hour to open facebook home page and another half an hour to logout frm facebook page...such a poorest of the poor service of this costliest network...plz dont apologise coz i will not get an extra 1 mb for internet only on basis of sayin sorry.i have to pay for it.now i m getting almost no connection or poorest of the poor connection by paying too much charges so should i get my money back which i spent this month on this useless service.For this complaint also i spent one and half hour to properly connected to network.Daily i face this torture...this company cheat peoples...to much cost...poorest service....taking money of others in free, with out providing service.cheators.