[Resolved]  Tata Photon Plus — payment n usage

Address:Karnataka

Hi,
I have Tata photon device with account number[protected]. I was using this device till April 2012 .later I had to move to ma native where I was not getting net work...i had called up customer care n informed to cancel the connection....they hv not done it. After 3 months once I was back my photon bill was 1500. As I had informed dat I was not using the device n em sure tht u can check dat in d system. Still I made a payment of rs 1200 and person had promised me dat he will waive off d remaining 300 rs. He has not done dat. Later it was not active for d reason payment not done Now again i can see ma bill is 1300. Including previous 300 rs.I am really not sure wat n how s ua calculation. It is really unfair , if I have to use the device again I hv to pay complete bill which i hv not used . Please look in to the matter. Service s not at all good just the promises they give. I can not waste cost of device .they charge unnecessarily. I want want my bill according to ma usage.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at[protected]Toll Free) to speak with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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