Tata Photon Plus

6 Reviews

cvsharibabu on May 8, 2012

photon plus not activated

Dear Sir

my name is Hari (bangalore), I purchased a tata photon plus Broadband dangle (photon #9243713675) as postpaid on 26th April, 2012 at Tata Docomo collection center, NewTippasandra, Bangalroe and still its not activated. plenty of times I visited the store and plenty more times I spoke to custmer care peoples and every time they said it will activate in end of today - but not activating my Dangle and I am repetedly asking them but still no use.

please help me to activate it or let me return the dangle and get beck my money (I am frustrated about Tata docomo..)

Hari
8861636336

5 Comments

Comments

May 8, 2012 by

cvsharibabu

Hello

the contact No which mentioned in the bottom of complaint is quite accessable (today i got plenty calls to that number).., if you say that your team tried and unable to establish the contact is absolutely Wrong...

my alternate contact no is : 9036233776 and my email id is : cvsharibabu@gmail.com

thanks
Hari
08861636336
09036233776

May 9, 2012 by

cvsharibabu

Hi
i met New Tippasandra outlet, Disney on 9738883391 and Saravanan on 9243499185, still the did not give proper responses...

Please someone help me to get my money back atleast...

thanks
Hari
8861636336
9036233776

May 11, 2012 by

Tata Docomo Customercare

Dear Mr. Hari,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records we found that your number is in active state and there are no issues.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Sep 23, 2012 by

Nagendhirakumar

Hi There,

My self Nagendhira from Pune. I am really disappointed about Tata products. I thought to take Tata Photon + and reached Tata dealers. i got really bad experience from them. Initially they got money from me and told that they will deliver the device with in 2 days. But after a long struggle only i got my device . After that they didnt give any proper response to me. I am trying to activate that device for last 2 days. But its not yet activated. Still i am getting activation failed message. So i have registered complaint on Customer care. I am waiting for their person.

Suresh :9225611914 and Daya 9657861512 these no's are belongs to that delars. I am working in one corporate office . How can i suggest Tata Photon + to my friends. i am going to send mail to every one in my organization .

please do the needfull and help me to activate my device. otherwise . i will get disappoinment about Tata products also.

My Tata Photon Plus No is : 9225525463

Please advice :
Nagendhira
9766761324
nagendhirakumar@hotmail.com

Apr 9, 2013 by

mohsin97

Hi,

I have purchased Tata Photon+ Dongle friday afternoon from Thane Gallery..
Commitment given to me by their representative Reshma Sale..It will be getting activate within 24 hours..
Today is the 4th day.. and no sign of activation yet..
And the box has a diffrent story all together.. It say inside the dongle kit you will have a card i need to scratch the the card and there will be
14 digit pin which I need to punchin and ativate the service..But no where inside the box i have found such card.

Seriously Crap/Pathetic Service..At the time of purchasing the connection so much pain..Dont know what will happen post activation.

Regards
Mohsin Khan
9167684148