[Resolved] Tata Photon Plus — points can't be redeemed | |||
Dear Sir, I have been a tata photon user since October 2010, my photon no is [protected], these guys started a rewards points scheme ( tata photon premier league) based on your monthly bill and regularity of payment. i had accrued a lot of points. when today i.e on 19th April i was checking my points there was no website for the same, when I contacted the customer service they summarily told me that the scheme has been cancelled. this has been done with out any prior information to the customers. i wish some sort of action be taken against these big companies so they can't cheat poor hapless customers and play with their sentiments. Regards, Ashwini Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly contact to the mail id [protected]@tataphotonleague.com or[protected] in this regard.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.