[Resolved]  Tata Photon Plus — Refused to give back the Advance rental

Address:

Hyderabad, Andhra Pradesh

Hi Account Number :[protected]. Plan: 1800(10GB Cap) advance rental paid for two months I have activated the device on 29-May-13 and it was not working, therefore I gave compliant on 30-May-13. The complaint was pending for 50 days and finally there representatives asked to canel the account.So, I have requested to cancel account on 20-July-13 and asked for refund, amount of Rs.1800 that I paid as advance rental, as the device itself is not working. They asked me to wait for final bill, which will generate within 54 days after permanent disconnection of account. Now, they are refusing to give the refund and moreover, they have charged an additional amount of Rs.1460 for not Using the device for 6 months. As the problem is from there end and I am unable to use the device(not working), I want the refund, which is paid as advance rental. Thanks, Vijay [protected]