I am fed up with the disgusting connectivity and services provided. I am almost unable to connect for the last 2 months from a posh city location at Kolkata. Every time I call-up helpdesk, a ticket is raised and the technician visits my residence. He does some kind of a workaround and temporarily restores the connection. The very next day I start facing the same problem. What is more disgusting is now they have realized that disgusting connectivity and service is a great way to make more money, so I am being charged for a the helpdesk service – a service that has never been able to work-out a solution so far. I am neither going to create another ticket, not am I going to allow another visit of the technician at my place (I have better things to do rather that spending my weekends on the rubbish workarounds). If my internet connectivity is going to work perfectly in next 2 days - then well and good, otherwise I would do whatever it takes to save myself and others from what has been going on in the name of fast connectivity.
Account number:[protected]
Photon number: [protected]
Previous Complaint nos.
[protected]
[protected] Was this information helpful? | 
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.