[Resolved]  Tata Photon Whiz — Cheating with a false scheme

Dear Sir / Madam,

I have taken a TATA Photon Whiz connection on 7th Jan, 2010. My connection number is [protected]. At the time of demonstration they said that there is a scheme o[censored]nlimited usage with a monthly rental Rs.500/- + Tax (VData ARP Rs.3999/- + Tax, A total amount of Rs.4411/- for the modem) for corporate employees. They also claimed that the speed will be 153.6 Kbps. But after that from 15th January mails and phones started coming and those demanded absurd amount of money. My connection was terminated twice. I couldn't understand that after purchasing the unlimited scheme how can there be a demand for extra money other than monthly rental of Rs.500/-. I contacted customer care services and they are just avoiding me and telling that it will take time to reconfigure my plan. Even the speed is not up to that what they claimed. The speed varies mostly from 2-10Kbps and sometimes it reduces to zero !!! With this speed even the gmail is not loading properly. I am being harassed repeatedly and after the first month I got a bill of Rs. 4064/- though the scheme stated about a monthly rental of Rs.500/-. I think that everyone should think twice before purchasing this product.

I will be highly obliged if you look into this matter.