Tata Photon Whiz — Internet not connected

Address:

Ahmednagar, Maharashtra

My TATA Photon Whiz modem No. [protected] has recharged by Rs. 1499/- for 180 days Unlimited, on 26/04/2013. at 12.30 pm vide transation ID no. [protected]. Internet connection not started up till now. Customer Care asked to recharge Code balance by Rs. 15/- . whioch is Recharged on 26/04/2013 at 7.30 pm. Internet connection not started up till now Customer Care says that code balance is debited wrongly by system & it will take 24 Hrs to re-activate. What is the use of Internet service. Why Customer should suffer after paying amount.

Ashok Satpute